About The Position

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Under the direct supervision of a pharmacy supervisor and pharmacist is responsible for performing daily operations within the pharmacy. Performs medication related tasks such as packaging, preparation of all forms of medications, record keeping, and all aspects of drug distribution.

Requirements

  • High school diploma or equivalent.
  • Current license with the Massachusetts Board of Pharmacy.
  • Certified by one of the national governing bodies such as PTCB, or the National Healthcareer Association ExCPT.
  • Position requires proficiency in math and, knowledge and ability to use a computer.
  • Must be able to follow oral and written instructions with accuracy, efficiency, and dependability.
  • Positive work ethic, motivated and professional demeanor to promote teamwork in the department.

Nice To Haves

  • Preferred to have recent pharmacy work experience within the past 6 months.

Responsibilities

  • Responsible for the day to day operations within the Outpatient Pharmacy.
  • Assists in UMMMC Meds to Beds prescription intake and delivery and documents appropriately on patient medical record and pharmacy tracking report.
  • Responds accurately and timely to provider inquiries about discharge prescriptions and documents accordingly on patient medical record.
  • Processes prescriptions through pharmacy computer system.
  • Maintains inventory by conducting daily cycle counts, receiving the order, and removing outdated items from active stock.
  • Interacts with providers and provider staff to receive and clarify orders.
  • Interacts with patients to update them on out of stock, insurance, or other emergent issues.
  • Maintains required prescription records as necessary in accordance with regulatory and hospital requirements.
  • Enters new prescriptions and refills into the computer system.
  • Resolves common adjudication issues and troubleshoots with insurance when necessary.
  • Answers doctor and patient telephone calls.
  • Appropriately fills and maintains prescription dispensing robot.
  • Dispenses prescriptions through point of sale after verifying two patient identifiers.
  • Maintains a clean work area and assists in quality indicator monitoring.
  • Assists with yearly inventory in assigned areas.
  • Participates in identifying problems or areas for improvement and assists supervisor with problem solving projects and improving operations; participates in Continuous Quality Improvement activities and/or teams.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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