Certified Pharmacy Technician

Omnicell • Dallas, TX

119d • Hybrid

About The Position

As a PRN Pharmacy Technician at Omnicell, you'll play a critical role in supporting the XR2 system, a groundbreaking technology that enables a more fully automated approach to medication inventory management, helping the pharmacy to focus on patient care. Your responsibilities will include equipment management, maintenance, and troubleshooting, managing optimal medication inventory levels, diligently reviewing and updating documentation, and effective customer communication for building strong relationships. This position offers career growth opportunities, ongoing learning and development, and excellent benefits starting from your first day.

Requirements

• High school diploma or GED.
• Active License/Registration from the State Board of Pharmacy (non-expired).
• Active Nationally Certified Pharmacy Technician (CPhT): PTCB or ExCPT certifications accepted.

Nice To Haves

• Completion of an accredited Pharmacy Technician Training Program.
• Two (2) years previous experience in hospital pharmacy automation.
• Basic troubleshooting skills with automation devices.

Responsibilities

• Operate Omnicell automation at customer sites according to Omnicell SOPs and best practices.
• Perform return and restocking duties to optimize the customer's use of automation.
• Monitor and maintain formulary inventory levels to ensure availability of medications for daily dispensing.
• Responsible for prescribed maintenance of automation products and reporting unresolved issues to the Technical Assistance Center (TAC).
• Perform daily and periodic cleaning of the equipment according to recommended best practices.
• Inspect robot cell daily for issues, wear, and functionality.
• Monitor system trends and report concerns.
• Resolve common system issues.
• Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.
• Responsible for basic troubleshooting and maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk.
• Maintain a high level of communication with pharmacy operations manager and customer to ensure proactive, solution-oriented problem identification and resolution.
• Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality, professionalism, and responsiveness.
• Act as a liaison between Omnicell and customer to assist with customer concerns.
• Conduct training and ensure completion of all required documents and compliance with all Pharmacy Services procedures and policies.
• Maintain fiscal responsibility for work-related expenses, complete expense reports, adhere to corporate card procedures, per Omnicell travel policies.
• Comply with reasonable procedures, policies, and guidelines established by the Customer facility.
• Maintain national certification and all state required credentialing.
• Act as a resource or SME for Omnicell team members and customers, providing training and/or assistance either on site or remotely to ensure optimal workflow.

Benefits

• Health, insurance, retirement, educational, and well-being programs designed to ensure quality, value, and financial protection.

What This Job Offers

• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED