Certified Pharmacy Technician

Walgreens Boots Alliance-posted 4 months ago
$17 - $21/Yr
Entry Level
Grand Rapids, MI
Health and Personal Care Retailers
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In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience.

  • Engages customers and patients by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members.
  • Develops strong relationships with most valuable customers.
  • Under the supervision of the pharmacist, assists in the practice of pharmacy in accordance with state, federal, and company policy.
  • Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager.
  • Utilizes pharmacy systems to enter patient and drug information, ensuring information is entered correctly.
  • Fills prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Assists pharmacists in scheduling and maintaining workflow.
  • Reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors.
  • Responsible for registering all related sales on assigned cash register, collects and handles cash as required.
  • Handles telephone calls that do not require personal attention of the pharmacist.
  • Processes manual claims for third party program prescription services in a timely and efficient manner.
  • Assists and supports Pharmacy Department on inventory management activities.
  • Maintains knowledge of Company asset protection techniques.
  • May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients.
  • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community.
  • Ensures the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Completes special assignments and other tasks as assigned.
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills for accurately filling prescriptions.
  • Prefer good computer skills.
  • Prefer knowledge of store inventory control.
  • Prefer PTCB certification.
  • 401k
  • health_insurance
  • paid_holidays
  • tuition_reimbursement
  • employee_discount_programs
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