Certified Pharmacy Technician: On-Site Children's National Hospital DC

Clearway Health • Washington, DC

86d

About The Position

Welcome to Clearway Health - a recognized Great Place to Work® and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed – and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs. At Clearway Health, we take great pride in our High Five! Values to provide best in class experiences for our employees, our clients and their patients. We welcome you to follow us on LinkedIn where you can also learn more about our company, culture, people, and careers.

Requirements

• High School diploma or G.E.D. required, higher level education preferred.
• Active and unrestricted Pharmacy Technician license with the Board of Pharmacy in the respective state.
• Active and unrestricted National Certification verified by PTCB or ExCPT.
• 2+ years of direct pharmacy experience required.
• Excellent verbal and written English communication skills.
• Excellent interpersonal skills to provide superb, personalized customer service.
• Organized, strong attention to detail, and ability to self-direct through multitasking.
• Cultural sensitivity and comfort with a wide range of social, racial, and ethnic populations.
• High proficiency in Microsoft Office, particularly Excel, Word, and Outlook.

Nice To Haves

• Knowledge of transplants, hepatitis C, infectious diseases (including HIV), oncology and/or other specialty medication therapies.
• Bilingual or multi-lingual skills appropriate to the patient population served.
• Knowledge of prior authorization request process to third party payors.
• Familiarity with 340B drug program and ACO hospital models.
• Knowledge of EPIC, Salesforce, Liberty, or other pharmacy and/or EMR systems.

Responsibilities

• Focus on sales/customer service with the goal of expanding patient account base by enrolling and retaining specialty pharmacy services.
• Accomplish set goals for enrolling patients into the Clearway Health Specialty Pharmacy program.
• Perform enrollment functions, including following up on provided leads for new business and generating leads through provider relationships.
• Build relationships with patients by offering friendly, courteous, and efficient service.
• Deliver a full continuum of medication adherence support through various tools and applications.
• Provide outbound therapy/medication adherence check-ups by processing refills.
• Develop and nurture trusting relationships with healthcare professionals to ensure successful patient care transitions.
• Maintain effective communication with various healthcare professionals, such as doctors, nurses, and clinical pharmacists.
• Resolve high-level patient care issues and manage workload to consistently meet established goals.

Benefits

• Wide range of benefits, perks, and wellness programs.
• Continuous learning opportunities.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 101-250 employees