Certified Peer Recovery Specialist Trainer

firsthand Health • New York, NY

9d • $70,000 - $80,000 • Remote

About The Position

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health.
firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI.
We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun.
This role is critical for our growth and our mission! This role will take complete ownership over the delivery and facilitation of training for our new Certified Peer Recovery Specialists. Our Peers (known internally as firsthand Guides) are responsible for building relationships and empowering growth of the individuals we serve. This role will ensure that all of our new fGs complete a robust training program and have the support they need to start serving individuals. Reporting directly to the Director of Learning & Development, this role will be focused on delivering training, monitoring completion of tasks and online learning, and reporting progress to managers and leadership.

Requirements

• Excellent attention to detail, organizational skills & written & verbal communication skills
• Experience with online webinar and course creation tools (Articulate 360 is a plus)
• A passion for leading inclusive and empowering training programs
• Experience leading interactive webinars & workshops
• A resourceful, action oriented mindset
• 2-3 years experience as a trainer, facilitator or educator
• Active Certified Peer Recovery Specialist (or equivalent) certification & work experience

Responsibilities

• Support L&D Initiatives by leading training sessions for our growing team of Peer Specialists
• Enroll learners in training sessions and online learning programs and monitoring completion
• Giving direct feedback and coaching to learners moving through the program
• Keeping training materials up to date and relevant and processes and procedures change
• Support managers by monitoring training completion, and supporting the People Team in tracking ongoing certifications
• Measure and monitor training effectiveness & work collaboratively with L&D to evolve programs

Benefits

• For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential.
• Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed