Certified Payroll Specialist

Virtual Agent • Santa Ana, CA

314d

About The Position

We are seeking an experienced and detail-oriented Payroll Processor (Certified Payroll) to join our clients team. The ideal candidate will manage the accurate and timely processing of certified and multi-state payroll, while adhering to strict reporting deadlines and ensuring compliance with payroll regulations. This role involves collaborating with team members, supporting employees and managers with payroll-related inquiries, and contributing to process improvement initiatives.

Requirements

• Experience in processing multi-state and certified payroll, with a strong understanding of compliance requirements.
• Proficiency with payroll systems, including Points North and LCP Tracker (or similar platforms).
• Excellent organizational skills and attention to detail.
• Strong problem-solving and communication skills for addressing payroll inquiries.
• Ability to work effectively in a team-oriented environment and manage multiple priorities.

Nice To Haves

• Certification in payroll (e.g., Certified Payroll Professional - CPP) is a plus.
• Experience in process documentation and continuous improvement initiatives.

Responsibilities

• Generate and review certified payroll reports using Points North and LCP Tracker to meet reporting deadlines and compliance standards.
• Process multi-state weekly payroll with a focus on accuracy and adherence to relevant regulations.
• Verify the submission and review of employee timecards prior to processing payroll.
• Handle payroll adjustments, including salary changes, bonus payments, commissions, and other ad hoc payroll items.
• Respond to payroll-related inquiries from employees and managers via phone, email, or ticketing system, ensuring timely and accurate resolutions.
• Partner with payroll team members and the HR department to ensure precise payroll operations and compliance.
• Contribute to department goals by identifying and implementing process improvements.
• Maintain updated checklists and Standard Operating Procedures (SOPs) to streamline payroll processes.

What This Job Offers

• Career Level: Mid Level
• Industry: Administrative and Support Services