Certified Patient Care Assistant Observation

Banner Health • Phoenix, AZ

1d • Onsite

About The Position

Banner Health Estrella Medical Center is seeking a Certified Patient Care Assistant to join their 48-bed Observation Unit. This unit serves patients with medically complex needs, and the assistant will have the opportunity to float to Medical Surgical, PCU, ICU, and ED as needed. The role involves providing routine patient care to promote patient comfort and contribute to the overall plan of care. Key responsibilities include ongoing patient data collection, documentation in medical records, and various unit support functions to ensure efficient operation of the nursing unit/department. The position emphasizes working in a strong, cohesive team environment that is fast-paced and customer-service focused. The Certified Patient Care Assistant will interact with staff at all levels, patients, families, and physicians, performing all duties according to established policies, procedures, regulatory, and accreditation requirements.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Current BLS certification.
• Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers (In Tucson: Current Certified Nursing Assistant (CNA) in state of practice is required for new hires. Existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement).
• Skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service.
• Excellent organizational skills.
• Effective human relations and communication skills.
• Working knowledge of medical terminology.
• Computer literacy and keyboarding skills.
• Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
• Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training.
• Employees working at Banner Behavioral Health Hospital or BTMC Behavioral must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• Employees working for Banner Home Care/Hospice or Boswell Skilled Nursing Facility must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Nice To Haves

• Licensed Nursing Assistant (LNA) licensure in Arizona.
• Recent healthcare experience.
• Successful completion of an approved unit secretary program.
• Additional related education and/or experience.

Responsibilities

• Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.
• Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.
• Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
• Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.
• Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
• Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.
• Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
• Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.
• Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
• Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

Benefits

• Sign-On Bonus of $1500 Available for New Banner Health Certified/Licensed CNA/LNA's (12 month commitment required)
• Flat rate $1/hour weekend shift differential
• 18%-Night Shift differential when applicable
• Health and financial security options
• Comprehensive benefit package for all benefit-eligible positions

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees