Certified Patient Care Assistant Medical Surgical

Banner Health • Phoenix, AZ

23h • Onsite

About The Position

Banner Health is proud to have earned the Great Place To Work® Certification™. Banner Estrella is a full-service medical campus, a 353 all-private bed hospital offering heart care, emergency services, general surgery, weight loss surgery, medical imaging, orthopedic surgery, and a comprehensive maternity services program. It has received Magnet® recognition from the American Nurses Credentialing Center for excellence in nursing. This position is on the 5A 24 bed General Adult Medical-Surgical Unit that cares for adult patients with a diverse and broad array of medical and surgical conditions including acute and chronic kidney (dialysis patients), liver disease, Chronic Obstructive Pulmonary Disease, Chronic Heart Failure, diabetes, pancreatitis, infections, post-surgical patients, and psychological conditions. As a Certified Patient Care Assistant, you will work in a fun place with a strong, cohesive team that are close and who work together to impact their own environment. You will provide routine patient care to promote patient comfort and contribute to the overall plan of care. You will be responsible for on-going patient data collection and documentation of medical records, and provide a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department. Banner Estrella Medical Center is an innovative, fully electronic facility that features electronic medical records, computerized physician order entry, digital radiography, and sophisticated ICU monitoring. It has been named one of the "ten most innovative hospitals in the country" by Newsweek Magazine and is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. The hospital is designed to provide a soothing, healing atmosphere for both patients and their family members, encouraging the use of therapies such as pet therapy, aromatherapy, spiritual care, and Reiki Therapy. This position works under supervision and has responsibility for the assigned unit only, in a fast-paced, sometimes stressful environment with a strong focus on customer service, interacting with staff at all levels throughout the facility, as well as patients, families, and physicians.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Current BLS certification.
• Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers.
• Skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service.
• Excellent organizational skills.
• Effective human relations and communication skills.
• Working knowledge of medical terminology.
• Computer literacy and keyboarding skills.
• Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity.
• Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• An Arizona Criminal History Affidavit must be signed upon hire (for specific behavioral health settings).
• Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Nice To Haves

• Licensed Nursing Assistant (LNA) licensure (in Arizona).
• Recent healthcare experience.
• Successful completion of an approved unit secretary program.
• Additional related education and/or experience.

Responsibilities

• Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.
• Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care.
• Documents objective data and routine aspects of patient care.
• Assists in the transportation of patient specimens.
• Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional.
• Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
• Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring.
• Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.
• Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department.
• Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
• Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms.
• Ensures that all reports and chart forms are scanned or filed into the patient’s record.
• Ensures that charting forms are labeled and accessible if they are needed.
• Maintains adequate supplies of frequently used, patient education materials.
• Assists in the ordering of patient specimens.
• May transcribe and process physician orders effectively using the electronic medical record.
• Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered.
• Reconciles supply order upon delivery.
• Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers.
• Ensures that all are accounted for and in working order.
• Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit.
• Participates in OR room turnover.

Benefits

• Sign-On Bonus of $3000 Available for New Banner Health Certified/Licensed CNA/LNA's (12 month commitment required).
• Flat rate $1/hour weekend shift differential.
• 18%-Night Shift differential when applicable.
• Comprehensive benefit package for all benefit-eligible positions.
• Health and financial security options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees