Certified Order Entry Technician
About The Position
Under the direct supervision of a licensed pharmacist, receives, verifies, and enters prescription orders into the pharmacy computer application; processes refill requests; answers telephone and serves as liaison with customer healthcare centers. Assists with processing of prior authorizations and third party payor medication rejections. ESSENTIAL JOB FUNCTIONS, DUTIES, AND RESPONSIBILITIES: Enters orders accurately into patient medication profile in pharmacy computer application Contacts healthcare center staff when necessary to clarify clerical issues Processes refill requests Generates labels and reports as required Answers telephone promptly and directs calls to appropriate staff Organizes and prioritizes work assignments Assists with processing of prior authorizations and non-covered medications Documents prior authorizations as required Mains updated controlled substance files
Requirements
- High School diploma or GED
- Must be a current Certified Pharmacy Technician – State of North Carolina
- Should be familiar with medical terminology
- Excellent communication skills
Nice To Haves
- National Pharmacy Technician Certification - preferred.
- 3 years pharmacy experience preferred.
Responsibilities
- Enters orders accurately into patient medication profile in pharmacy computer application
- Contacts healthcare center staff when necessary to clarify clerical issues
- Processes refill requests
- Generates labels and reports as required
- Answers telephone promptly and directs calls to appropriate staff
- Organizes and prioritizes work assignments
- Assists with processing of prior authorizations and non-covered medications
- Documents prior authorizations as required
- Maintains updated controlled substance files
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
