How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: Core Responsibilities and Essential Functions: Excellence in Customer Service by partnering with health care team, patient/resident and family Protects rights and dignity of patient/resident at all times. Maintains confidentiality. Participates in patient/resident rounding per standards. Answers telephone and call lights promptly and notifies appropriate individual of needs for follow-up. Resolves concerns and immediately informs the nurse/leader of complaints. Proactively offers assistance and comfort measures to patient/residents and families. Presents self in positive and professional manner and demonstrates sensitivity to concerns and needs of others. Patient/Resident Centered Care Provide patient/resident care according to the Plan of Care. Provide basic patient/resident care needs (e.g. hygiene, nutrition, elimination, physical comfort measures) as assigned. Assist nurse and other members of health care team with care delivery as assigned. Provide meals and nourishment to the patient/resident according to dietary standards and the plan of care. Documents intake and output. Take vital signs and document, report verbally to the nurse any acute changes in a timely manner. Document all patient care delivered in a timely manner as required by policy. Provide emotional support for the patient/resident and family Verify how the patient/resident wants to be addressed. Demonstrates professional and friendly bedside manner. Provide time to listen and establish rapport. Affirm and recognize the family's role in support of the patient/resident. Observe any religious, or cultural restrictions or practices of the patient/resident and family. Provide for a safe and organized environment Perform basic housekeeping duties in the immediate area of the patient/resident s room and bath. Cleans and sanitizes personal direct care items (bedpan, urinal, etc) per policy/standards. Ensure that safety hazards related to fall risk are removed or controlled i.e. cords, oxygen tubing, clutter etc. Ensure that Oxygen signage is displayed, and tanks are stored correctly. Ensure that bedrails, bed alarms and personal alarms are utilized correctly and encourage family and visitors to do so. Ensure that the patient/resident has all the required supplies needed for care Stock the necessary medical supplies and skin care products in the patient/resident care area. Stock the required linens and incontinent supplies in the patient/residents room. Transports patient/resident as needed. Transports specimens and supplies as needed. Transoports specimens and supplies as needed. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more. Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care. Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery. OUR MISSION: To enhance the health and well-being of every person we serve. OUR VISION: Deliver world-class healthcare to every person, every time. OUR VALUES: We serve with compassion We pursue excellence We honor every voice Culture of Excellence Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.
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Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees