Great River Health-posted 4 days ago
Full-time • Entry Level
Onsite • Mount Pleasant, IA
251-500 employees

A Brief Overview Provides basic resident care under the direct supervision of a licensed nurse. Utilizes a resident centered approach based on resident centered principles to provide personal care and assistance with activities of daily living. The CNA/ Universal Worker provides each resident with routine daily nursing care and other desired services in accordance with the resident's assessment, choices, and care plan under the supervision of a licensed nurse to ensure the highest degree of quality of care is maintained at all times.

  • Provides resident comfort by answering call lights and attending to their needs in a timely manner, providing fresh water and nourishment between meals.
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation.
  • Being aware of others' reactions and understanding why they react as they do.
  • Actively looking for ways to help people.
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • The ability to see details at close range (within a few feet of the observer).
  • The ability to tell when something is wrong or is likely to go wrong.
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Communicate verbally with patients and co-workers in a clear and effective manner.
  • Understands his/her own job and how the role interacts with his/her team.
  • The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  • Ability to use discretion and courtesy when working with patients, visitors, and staff
  • Knowledge of the information and procedures to provide care.
  • Knowledge of relevant equipment, policies, procedures and strategies to promote safety and security operations for the protection of people, data, property, and company.
  • Conflict resolution, problem solving and critical thinking skills
  • Strong organizational and time management skills
  • Knowledge of patient rights and laws relative to those rights, such as HIPAA
  • Certified Nursing Assistant
  • Iowa Direct Care Worker Registry (United States of America) Upon Hire Required
  • Dependent Adult Abuse Mandatory Reporter - Iowa Department of Human Services
  • Iowa Dept of Public Health (IDPH) (United States of America) within 180 Days Required
  • EFRC (Emergency First Responder Choking) required within 90 days upon hire and renewed every 2 years.
  • Previous experience in the medical field Preferred
  • Competitive base pay
  • Matching retirement programs
  • Health, Dental and Vision plans
  • Health Savings and Flexible Spending Accounts
  • Employee discounts including car rental, cell-phone plans
  • Employer-paid, Long-Term Disability, Life, and AD&D
  • Paid time off (PTO)
  • Education Assistance Program
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Discounted cafeteria meals
  • Paid Parental Leave
  • Employee Service Recognition program
  • Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity
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