Certified Medical Assistant

MEDICAL ASSOCIATES PLUS • Augusta-Richmond County, GA

90d

About The Position

The Medical Assistant is responsible for providing care and services to patients of Medical Associates Plus. This role involves collaboration with clinical, technical, clerical, administrative, and support staff to facilitate patient care and recovery. This position requires initiative, teamwork, and effective communication with healthcare providers, management, and collaborators such as benefits managers and workers’ compensation coordinators. The Medical Assistant delivers holistic patient care in a high-intensity outpatient setting by applying technical skills and professional judgment to a diverse patient population, including infants, children, adolescents, adults, and the elderly.

Requirements

• High school diploma or equivalent required.
• Completion of a Medical Assistant program and certification or certification eligibility through AAMA preferred.
• Candidates with relevant experience or training in venipuncture, EKGs, pharmacology, breath alcohol screening, audiometry, pulmonary function testing, and phlebotomy will also be considered.
• Basic CPR certification is required.

Responsibilities

• Work collaboratively with the care team to provide high-quality direct and indirect patient care.
• Maintain full compliance with customer service standards; hold self and others accountable.
• Participate in resource planning and management to support efficiency.
• Support and engage in quality improvement activities.
• Provide direct patient care under supervision of a provider, adhering to professional standards for patients of all ages.
• Respond rapidly and appropriately in emergency situations.
• Complete the patient discharge process accurately.
• Remain alert throughout the workday to ensure accurate and timely patient care.
• Maintain physical and psychological fitness to ensure at least 95% attendance.
• Adapt to and learn new systems and specialized programs.
• Maintain strong attention to detail in documentation, equipment use, and patient care.
• Communicate clearly and professionally with team members and supervisors.
• Proactively assist and guide patients, explaining services, policies, and expectations.
• Protect patient privacy and confidentiality at all times.
• Follow all Medical Associates Plus policies and applicable regulatory standards (e.g., JCAHO, OSHA, Medicare, Medicaid).
• Establish and maintain patient files for documentation and case follow-up.
• Consult regularly with patients and providers to ensure continuity of care, including managing referrals and follow-ups.
• Participate fully in patient care activities under supervision of the Director of Nursing or provider.
• Conduct ongoing patient observations and evaluate treatment effectiveness, document care and report findings.
• Perform routine tests and maintain laboratory standards.
• Ensure proper care and maintenance of medical equipment and supplies; report any issues immediately.
• Assist other staff and provide additional support to patients as needed.
• Perform other tasks as assigned.
• Utilize MA-level access in the electronic health record (EHR) system as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED