Certified Medical Assistant (Full-Time) / Silver Spring, MD

CloseKnit•Silver Spring, MD

1d•Onsite

About The Position

CloseKnit is a growing, patient-centered healthcare organization dedicated to delivering high-quality, accessible primary and immediate care. They foster a dynamic and organized work environment that values collaboration, innovation, integrity, and accountability, striving for seamless patient experiences and operational efficiency across all clinical settings. CloseKnit encourages professional growth and continuous learning within a supportive, inclusive workplace committed to compassionate care and exceptional patient outcomes. The Medical Assistant plays a pivotal role in supporting clinicians and ensuring efficient daily operations. This full-time position requires availability that may include some weekend shifts, and work hours may vary based on location, patient volume, and business needs. Medical Assistants perform a blend of clinical and administrative duties, working closely with providers and staff to deliver accurate, timely, and high-quality patient care. Flexibility is essential as Medical Assistants may be required to work at multiple clinical locations and hours may include evenings, weekends, and occasional holidays based on patient needs.

Requirements

High School Diploma or GED.
Completion of an accredited Medical Assistant training program.
Current CCMA, CMA, or RMA certification.
Current BLS or CPR certification.
2+ years of Medical Assistant experience.
Experience using EMR systems.
Competency in: Clinical intake and patient data collection.
Competency in: Lab specimen collection (including venipuncture).
Competency in: Point-of-care testing.
Competency in: EKG testing.
Must meet all applicable state requirements and maintain active certifications.

Nice To Haves

2+ years of customer service experience.
Experience in primary care, internal medicine, immediate care, or emergency care.
Familiarity with systems such as eClinicalWorks or Athena.
Proficiency in Microsoft Office Suite.
Knowledge of population health initiatives.
Understanding HIPAA, OSHA, and other regulatory standards.

Responsibilities

Assist providers with exams, diagnostic testing, and in-office procedures.
Conduct clinical intake, including detailed patient histories and vitals.
Administer injections and medications as directed by licensed providers.
Perform venipuncture and collect lab specimens (blood, urine, POC testing, etc.).
Operate medical equipment such as EKG machines and other diagnostic tools.
Prepare specimens for laboratory testing and conduct basic lab procedures.
Educate patients on treatment plans, follow-up care, and self-care instructions.
Maintain clean, stocked, and properly sanitized exam rooms.
Support quality initiatives, including PCMH-related tasks and clinical KPI adherence.
Greet and register patients with a professional, friendly demeanor.
Manage check-ins, check-outs, and verify insurance coverage.
Maintain and update patient information in the electronic health record (EHR).
Schedule and reschedule patient appointments, including physicals and chronic care visits.
Process prior authorizations, referrals, and daily patient callbacks.
Track and link diagnostic imaging orders to results.
Manage inventory, medical supplies, and perform daily opening and closing procedures.
Ensure compliance with all regulatory requirements, including HIPAA and OSHA.
Support staff coverage needs and assist team members when necessary.
Communicate clearly and professionally, both orally and in writing.
Proficiency in EHR systems and medical software.
Ability to troubleshoot minor equipment or software issues.
Stay current with evolving clinical practices and technologies.
Provide basic technical guidance to team members regarding medical equipment or EHR workflows.
Maintain patient confidentiality and uphold ethical and legal standards.
Demonstrate professionalism through punctuality, appropriate attire, and respectful communication.
Exhibit strong problem-solving skills and adaptability in a fast-paced environment.
Deliver patient-centered service with empathy, patience, and compassion.