About The Position

Our promise to you: Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. AdventHealth StaffFlex are valued team members of AdventHealth who also want the flexibility to work contract assignments at one facility or float within multiple hospitals in 9 states. A perfect fit for individuals who want the freedom to travel but believe in our mission, StaffFlex provides team members the opportunity to work across various units like OR and more! Schedule: Monday - Friday 8:00a - 4:30p Hours: 36 / 12 Weeks Contract Shift : Days GENERAL SUMMARY: The Certified Medical Assistant works under the direct supervision of the physician, mid-level licensed provider, and in cooperation with other office staff in assisting with safe and effective patient care in compliance with established standards and protocols of Redmond Physicians Group, Remond Hospital, and Adventist Health Systems goals and objectives. Responsible for routine back-office functions including the maintenance of patient flow, exam room preparation and turnover, bringing patients back to exam room, taking and recording basic medical history, and assisting the physicians and/or nurse as needed. Responsible for retrieving, routing, and assisting with provider/nurse messages in regard to patient telephone calls, messages, and call backs; appointment scheduling; and prescription refills as directed by the physician and/or provider. Additional responsibilities include clinical compliance in sterilization techniques, sample medication oversight and compliance, OSHA requirements, and any other compliance standards required within the clinical realm of the practice.

Requirements

  • Minimum of a High School Diploma or Equivalent
  • BLS Certification (condition of employment)

Nice To Haves

  • Minimum six (6) months customer service experience in medical office. Proficiency must be attained via on-the-job training, and orientation, within 3 months.
  • Graduate of an accredited Medical Assistant program
  • Certified or Registered medical assistant certification from an AdventHealth approved certified body.

Responsibilities

  • Reviews appointment bookings in advance and ensure patients receive appointment reminders.
  • Verify and validate insurance prior to appointment date.
  • Completes check in process, securing copays and balance amounts.
  • Verifies consent forms are completed and up to date.
  • Maintains timely flow of patients and keep patients up to date of any delays.
  • Responds to and returns in-coming telephone calls in a timely manner.
  • Check out patient from visit and schedule the next visit
  • Completes chart abstraction/prep chart activities prior to patient visit.
  • Rooms patient and completes screenings, history taking, vitals signs, medication reconciliation, and other relevant intake needs.

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What This Job Offers

Career Level

Entry Level

Industry

Ambulatory Health Care Services

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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