Certified Medical Assistant TCP Cinco Ranch

Texas Children's Medical Center•Katy, TX

10d

About The Position

We are searching for a Certified Medical Assistant (CMA) — someone to gather information, assess and provide direct care to patients. Works collaboratively with other members of the healthcare team to render age-appropriate care. TCP Cinco Ranch - 24022 Cinco Village Center Blvd Ste. 100 Suite 100, Katy, TX 77494 Think you’ve got what it takes? “As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.”

Requirements

High school diploma or GED
Graduation from a medical assistant or emergency medical technician program OR Documentation from the licensing authority confirming that medical assistant/emergency medical technician education is not a requirement for certification
Knowledge of medical terminology, medical assistant/outpatient care tasks, and customer service concepts
Ability to demonstrate excellent interpersonal, communication, customer service, and problem-solving skills, and operate basic medical equipment
BLS - American Heart Association
One of the following licenses and certifications: ~ CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA) ~ CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA) ~ CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA) ~ EMT - Emergency Medical Tech Texas Department of State Health Services ~ EMT-A - Advanced EMT Texas Department of State Health Services ~ EMT-B - Emergency Medical Tech-Basic Texas Department of State Health Services ~ EMT-I - Emergency Medical Techn-Interm Texas Department of State Health Services ~ EMT-P - Emergency Medical Tech-Paramedic Texas Department of State Health Services ~ LIC PAR - Licensed-Paramedic Texas Department of State Health Services ~ NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT) ~ NRCMA - National Registered CMA National Association of Health Professionals (NAHP) ~ RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
Demonstrates SMILES and AIDET philosophies to patients, families and coworkers
Acknowledges the customer
Identifies self
Gives customer a time expectation
Keeps customers informed by explaining all tasks, processes and procedures
Thank the customer
Adheres to Standards of Behavior
Tasks are measured by observation of evaluator

Nice To Haves

Bilingual preferred (Spanish/English)

Responsibilities

Assist in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per practice protocol
Collect and document vital signs, BMI, height/weight, and reason for visit with complete accuracy
Document current medications, allergies, and other information in the electronic health record
Prepare patients for examination and assist provider, as directed, during treatments, examinations, and testing as directed by the provider
Document all interventions per practice protocol
Call in and/or send electronic prescription refills as directed
Assist provider during office emergency patient care
Keep rooms stocked with supplies and notify managers when supplies are low
Participate as a member of the care team, working with each member of the team to meet the goals of the patient, and participate in daily huddles and monthly staff meetings
Coordinate patient care by following up on lab results, ER visits, et cetera
Identify patients eligible for Vaccines for Children program and follow procedures for accurate documentation and management
Assess patient’s eligibility for referral by verifying coverage with payer prior to initiate referral
Manage the outstanding orders report and lab error work queue to assure results are received
Provide superb customer service