Certified Medical Assistant Framingham

UnitedHealth Group Inc.•Framingham, MA

63d•$18 - $32

About The Position

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. Position in this function performs a variety of duties involving clinical and administrative patient care while adhering to the standards of the practice. Provides care to pediatric, adolescent, adult and geriatric patients. Assists in the examination and treatment of patients by taking and recording vital signs such as blood pressures, temperatures, height, weight, etc. Assists physician and others with simple to complex clinical/diagnostic procedures such as urine cultures, pregnancy tests, throat cultures, etc. Prepares treatment rooms. Performs a variety of clerical functions to support office functions. Performs related duties to facilitate the efficient utilization of computer-based information.

Requirements

High school diploma or equivalent
Successful completion of a medical assistant school/program
Medical Assistant certification
Successful completion of Basic Life Support (BLS-CPR) or completed within 90 days of date of hire for positions in direct patient care areas
Knowledge of office and laboratory procedures
Knowledge of a variety of software applications such as Microsoft Outlook, Word, etc.
Proven excellent organizational, communication and interpersonal skills

Responsibilities

Opens patient areas, prepares patient schedules and patient medical records following standard procedures
Greets patients and escorts them to the exam room. Establishes reason for patient visit and prepares patient accordingly. Provides direct and indirect care following standard procedure while identifying and recording physical findings. Verifies patient medications, performs medication reconciliation and pends refills. Collects and documents a variety of forms. Documents patient information in chart following standard procedure. Monitor and maintain patient flow. Assists in management of patient flow and access
Performs a variety of clinical functions such as measuring temperature, pulse rates, blood pressure, orthostatic vitals, height, weight, pediatric lengths, head circumference, peak flows, pulse oximetry, etc. Performs a variety tests such as hearing, vision, etc. Documents information during patient visit in patient chart
Performs a variety of point of care testing functions and quality control such as urinalysis, rapid strep, blood glucose, urine pregnancy, etc. Document testing in patient chart. Maintains laboratory logs following standard procedure
Performs a variety of procedures such as applying hot/cold compress, applying/removing simple to complex wound dressings (as defined by site) under the direction of provider or licensed staff member, suture removal, staple removal, ear irrigation, DME splints/orthoglass, etc.
Administers over-the-counter medications following standard procedures within position responsibility
Performs spirometry, EKG, removal of urinary catheters with education and evidence of competency, etc., following standard procedures
Administers vaccines and immunizations following standard procedures
Provides instruction on gait training. Provides basic patient instruction under direction. Explains and gives instructions to patient for laboratory/x-ray and special procedures
Monitors oxygen delivery / checks tank levels
Sets up and assists with pelvic exams following standard procedures
Performs phlebotomy and processes specimens following standard procedures. Collects and transports specimens to the laboratory following standard procedure
Notifies patients of normal laboratory results as instructed by provider. May report abnormal laboratory results under the instruction of licensed staff member. Performs routine call backs
Completes prescription refills following standard procedures. Check appropriate notes, pertinent laboratory results and orders laboratory results that are required, selects appropriate pharmacy and pends correct medication, dosage, sig and number of refills before routing to appropriate provider for approval
Performs pill count with licensed staff member
Orders medications following standard procedures
Autoclaves instruments and performs autoclave biological spores testing following standard procedure
Manages in basket messages following standard procedures
Schedules a variety of appointments such as advance visits types, interpreter service, use of VRI, laboratory testing, etc. Communicates with other sites to arrange booking needs of patients. Cancels and reschedules appointments as required. Completes prior authorizations as required or directed
Completes telephone encounters and normal laboratory letters
Assists in the organization of the clinical unit including stocking of exam rooms and ordering supplies
Monitors refrigerator/freezer temperatures following standard guidelines. Reports discrepancies to manager or others
Completes exam room check-out following standard procedures
Supports multiple office functions such as patient check in and out, answering phone, scheduling, etc., and provides cross-coverage to clerical roles as directed
Maintains open communication with all members of the healthcare team. Works as a member of the clinical team to provide quality, timely service to patients. Works with the team, providers and manager/supervisor to continually improve patient flow within the department
Participates and can orchestrate daily huddle
Identifies and reports emergency situations to nursing and providers and assists in emergency as competency will allow. Identifies and corrects abnormal conditions within scope of responsibility under the supervision of nurse or provider
Participates in staff meetings, gives input and feedback during meetings
Utilizes patient care equipment appropriately and safely. Incorporates the proper requirements in operating department specific equipment to provide safe patient care
Provides care to pediatrics, adolescent, adult and geriatric patients
Ensures adequate inventory of office supplies and printed materials. Maintains general files and supplies
Participates in orientation and staff development activities as requested. Reviews and checks off orientation skills list and annual checklist for assigned employees
Participates in EMR super user meetings
Complies with health and safety requirements and with regulatory agencies such as DPH, etc.
Complies with established departmental policies, procedures, and objectives
Enhances professional growth and development through educational programs, seminars, etc.
Attends a variety of meetings, conferences, and seminars as required or directed
Performs other similar and related duties as required or directed
Regular, reliable and predicable attendance is required

Benefits

In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

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