Certified Medical Assistant

KETCHIKAN INDIAN CORPORATION•Ketchikan, AK

14d•$26 - $43•Onsite

About The Position

The Certified Medical Assistant (CMA) will provide patient care in a clinical setting in accordance with the scope and practice guidelines set forth by the American Association of Medical Assistants (AAMA. As a Certified Medical Assistant at KIC Tribal Health Clinic (THC), you will play a critical role in delivering innovative treatments while supporting our team and ensuring exceptional patient care.

Requirements

Knowledge of universal precautions and safety measures in providing patient care;
Knowledge and skill in gathering, reporting, and recording patient information;
Knowledge of EMR and all associated care programs;
Knowledge and ability to carry out rules of Health Insurance Portability and Accountability Act (HIPAA), which protects patient rights;
Ability to manage simultaneously multiple tasks, including phone calls, computer operations, and in-person visitors;
Skilled in customer service and communication to ensure patients feel comfortable before, during, and after appointment(s);
Ability to communicate and collaborate professionally;
Ability to recognize, identify, and resolve problems and issues without direct supervision;
Ability to work independently;
Ability to assist medical providers during procedures, ensuring an efficient and smooth workflow
Ability to take detailed and accurate patient histories
Ability to organize and manage patient records and appointment scheduling to optimize and support clinic operations
Ability to manage medical referrals and communicate updates effectively with the medical and nursing team when appropriate
Ability to take directions from supervisor and/or designee;
Ability to maintain confidentiality of all KIC operations and staff.
High school diploma or equivalent required.
1 year of medical assistant or similar experience
Possess and maintain a current National certification as a medical assistant (AAMA, NCMA or CCMA)
Basic Life Support (BLS) certification required.
A combination of relevant experience, education, and training may substitute for education and experience requirements on a year-for-year basis.
3 years of Certified Medical Assistant experience
Must complete training as a preceptor within 1 year
5 years of experience as a Certified Medical Assistant
Must remain current on training as a preceptor

Responsibilities

Welcomes and provides information to patients, visitors, and tribal members either in person or phone.
Sends reminder to patients to schedule preventive care appointment.
Adheres to rescheduling appointment protocol.
Attends and participates in appropriate committee meetings to improve quality processes and maintain quality results.
Works with Clinic staff in preparation, participation, and closure of medical services daily.
Incumbent will prepare and gather information needed for patient visit.
Incumbent is responsible for rooming patients per clinic guidelines.
Completes appropriate aspects of patient care to include: vital signs, height, weight, and an eye exam if needed.
Setup and assist in procedures, while observing sterile technique.
Provide approved injections (vaccines and state-approved IM medications), ECG’s, pre-exam prep, assist provider during exam, and collects lab specimens.
Performs minor, non-invasive treatments to include: simple wound care and suture/staple removal after assessment by a provider.
Assist in moving and/or transporting patients as needed.
Answer patient questions or refer them to the proper source.
Clean exam rooms per protocol, observing standard precautions based on reported symptoms.
Administration of approved medication, after completion of school with oversite by Registered Nurse.
Maintains a working inventory of medical supplies.
Performs daily stock of exam rooms and monthly outdates, including appropriate disposal of expired items.
Cleans dirty / used supplies and equipment.
Reports any unsafe conditions to appropriate supervisor upon discovery.
Other related duties as assigned.
Train/Orient MA Apprentice/Students and Certified Medical Assistant I
Participate in or lead organized staff education
Must participate in an annual outreach activity
Must teach, organize and lead positive change through policy development and implementation
Must participate in outreach activities twice a year
Acts as a role model and mentor for all CMA staff