Medical Assistant or LNA

HealthFirst Family Care Center Inc.•Laconia, NH

10d

About The Position

Are you interested in working for New Hampshire's Health Care Business of the Year, according to Business NH Magazine? Join the HealthFirst community, where every position has purpose! Step into a career where you're not just filling a position—you're making a meaningful impact. At HealthFirst, we're more than a doctor's office—we're a beacon of hope, providing top-notch integrated medical and behavioral care to all, regardless of their ability to pay. Be part of a team that's redefining healthcare and changing lives in ways others can only dream of. Ready to make a difference? Join us! HealthFirst Family Care Center, a Certified Great Place to Work® and a wonderful place to make a difference, is seeking a Certified Medical Assistant to join our team of mission-minded healthcare professionals in our primary care office. Who you are: You’re a caring, detail-oriented Certified Medical Assistant who understands that healthcare is about both people and precision. You're calm under pressure, organized in a busy environment, and great at making patients feel comfortable and seen. You know how to collect vitals and lab specimens, support providers during visits, administer vaccines and medications, and make the clinical day run smoothly. Whether it’s prepping for tomorrow’s visits or responding to a patient’s question, you show up with professionalism, compassion, and a deep sense of purpose. Who we are: HealthFirst is proud to serve as a Federally Qualified Health Center offering high-quality, integrated primary and behavioral healthcare to individuals and families across New Hampshire. We are passionate about equity in healthcare access, and we believe in treating our patients—and each other—with respect, dignity, and compassion. Our team members don’t just clock in—they show up with heart. As New Hampshire’s 2024 Health Care Business of the Year, we’re not just meeting standards—we’re setting them. This position may have the option to work at both our Strafford Street and Church Street locations in Laconia and be cross-trained in Primary Care as well as Medication Assisted Treatment and Psychiatric visits. What you’ll do:

Requirements

High school diploma or GED
Graduate of a Medical Assistant Program
Certified or Registered Medical Assistant through AAMA (or equivalent). If not currently registered or certified, must get certified within one year of hire.
BLS certification
Strong communication, multitasking, and organizational skills
1–2 years experience preferred in a fast-paced outpatient setting
Comfort with EMR systems and a team-based care model
A flexible, can-do attitude and a warm, patient-first approach

Responsibilities

Welcome and prepare patients for their visit
Record vitals and document allergies, medications, and current symptoms
Perform blood draws, collect lab samples, and run CLIA-waived tests (strep, pregnancy, etc.)
Administer vaccines and medications under provider direction
Complete daily pre-planning for upcoming patient visits
Respond to patient messages, calls, and lab follow-ups within 4 hours
Assist with medical documentation and provider forms
Keep exam rooms clean, stocked, and ready for care
Maintain accurate EMR documentation in compliance with clinical protocols
Support clinical operations and jump in where needed