Certified Medical Assistant (2466)

ncgCARE • Charlotte, NC

32d • $19 - $21 • Onsite

About The Position

The Certified Medical Assistant will support our medical office and clinical staff by performing essential tasks in both patient care and administrative roles. This position requires a strong background in clinical assistance, including phlebotomy, medication administration, and general office duties. The ideal candidate will also provide support in telepsychiatry sessions and help manage medication inventory and prescription refill coordination. Position Description Carolina Outreach, a trusted partner of ncgCARE, is one of North Carolina's leading providers of community-based behavioral health services. Serving the central and east-central regions, we are dedicated to delivering evidence-based mental health and wellness support to children and adults. Our diverse service offerings include school-based therapy, outpatient treatment, psychiatric evaluations, community support, and substance abuse services, allowing us to respond to the unique and evolving needs of the communities we serve. Position Overview We are seeking a full-time Certified Medical Assistant (CCMA/AAMA) to join our Charlotte team. In this role, you will play a crucial role in supporting both medical and administrative functions within our behavioral health clinic, ensuring a smooth and responsive experience for clients and medical staff alike. If you are a compassionate and skilled Certified Medical Assistant (CNA certification not accepted), with experience in phlebotomy and a current CPR certification, this is an opportunity to contribute to meaningful care in a community-focused environment.

Requirements

• Certified Medical Assistant (CCMA or AAMA required); CNA certification is not accepted.
• Proven experience in phlebotomy; prior behavioral health or medical office experience is preferred.
• Current CPR certification required.
• Strong organizational skills, attention to detail, and a commitment to patient-centered care.

Nice To Haves

• prior behavioral health or medical office experience is preferred.

Responsibilities

• Assist in medical office visits, take vital signs, and perform phlebotomy and specimen processing.
• Conduct CLIA-waived testing and administer intramuscular injections as needed.
• Manage sample medication inventory and coordinate prescription refills and prior authorizations.
• Assist with telepsychiatry appointments, ensuring all equipment and patient setups are complete.
• Maintain Medical Administration Records (MAR) for injectable medications.
• Track Clozapine patients, coordinate lab screenings, and communicate results to providers and pharmacies to ensure continuity of care.
• Manage proper medication disposal procedures for agency stock.
• Provide administrative support for medical office activities, including patient scheduling and communication.
• Assist with inventory management and stock of medical supplies.
• Coordinate medical record requests from previous facilities and support patient education initiatives.
• Support providers and clinical staff with prescription refill requests and additional tasks as needed.
• Travel to other clinic locations as needed to ensure consistent patient care across sites.

Benefits

• Health, dental, and vision insurance, FSA/HSA options, and a 401(k) retirement plan.
• Voluntary benefits such as Accident, Critical Illness, and Short-Term Disability insurance.
• Access to professional development and training, with potential for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree