Certified Medical Assistant, Pain Management, (Per Diem)

Cape Cod Healthcare•Hyannis, MA

About The Position

Performs, as member of Pain Management Center Team, various duties assisting nurses and physicians in the treatment and care of patients in accordance with established policies and procedures. Manages patient flow for providers. Ensures telephone calls are triaged appropriately and providers receive necessary information. Advocates for patients as appropriate and assists in resolving patients concerns. Greets and assists patients into exam areas. Obtains relevant information, takes vital signs and inputs pertinent clinical information into the medical records. Prepares for exams and procedures according to department protocol. Assists providers with clinical procedures and/or additional tests specific to the department. May advise patient of preparation required for exam or additional testing specific to the department and keeps patients informed of visit status, unforeseen delays and other relevant information. Ensures the exam rooms are prepared and/or maintained. Cleans and/or maintains supplies and equipment. Provides clerical/office support as needed. Maintain accurate/timely documentation. Performs other work related duties as assigned or requested. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Hospital's commitment to CARES: compassion, accountability, respect, excellence and service.

Requirements

Ability to read, write and communicate in English
High School Diploma or GED
Nationally Certified Medical Assistant
Experience with current office technology and computer office applications
Current Basic Life Support Certification required and must maintain certification
Successful passage of a Medical Terminology course or successful passage of the CCH Medical Terminology challenge exam

Responsibilities

Assisting nurses and physicians in the treatment and care of patients
Managing patient flow for providers
Ensuring telephone calls are triaged appropriately and providers receive necessary information
Advocating for patients as appropriate and assists in resolving patients concerns
Greeting and assisting patients into exam areas
Obtaining relevant information, taking vital signs and inputs pertinent clinical information into the medical records
Preparing for exams and procedures according to department protocol
Assisting providers with clinical procedures and/or additional tests specific to the department
Ensuring the exam rooms are prepared and/or maintained
Cleaning and/or maintaining supplies and equipment
Providing clerical/office support as needed
Maintaining accurate/timely documentation
Performing other work related duties as assigned or requested
Providing service excellence to all patients, family members, visitors, volunteers and co-workers