Certified Medical Assistant (CMA) PRN

Duke Careers•Durham, NC

14h•Onsite

About The Position

Duke Health is committed to compassionate care and advancing health. Duke Regional Hospital, located in Durham, North Carolina, is a 388-bed facility offering a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services. The Duke University Health System is a Magnet organization, and its nurses are consistently recognized as North Carolina's Great 100 Nurses, with the system advocating for specialty nursing certification. The Medical Assistant, Certified, is an integral member of the interdisciplinary healthcare team, providing direct patient care and performing routine administrative and patient care supportive duties in a Health System medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Requirements

Good customer service skills
Ability to understand and follow oral and written instructions
Working knowledge of sterile techniques and special procedures applicable to work performed
Working knowledge of procedures and techniques involved in administering routine and special treatments to patients
Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable for work in a clinic setting
Working knowledge of infection control procedures and safety precautions
Age specific competencies
Proficiency in daily clinic preparation process, including registration, scheduling, charge posting, and order entry
Ability to document and communicate pertinent information
Ability to establish and maintain effective working relationships with patients and clinic staff
Typing skills
Medical terminology
For Levels II and III: Ability to independently seek out resources and work collaboratively
High school or GED graduation
Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA
BLS required
Level I: No experience required
Level II: 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting
Level III: 2 years of clinical experience as a Medical Assistant, Certified in a clinical setting
Level IV: 3 years of clinical experience as a Medical Assistant, Certified in a clinical setting
Applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II, III, and IV

Nice To Haves

Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES)

Responsibilities

Take medical histories and record vital signs
Explain treatment procedures to patients
Prepare patients for examinations and procedures
Assist the medical and nursing staff during examination and procedures
Collect and prepare laboratory specimens
Perform basic laboratory tests in the clinic/office
Take electrocardiograms
Remove sutures/staples
Change sterile and non-sterile dressings
Promote patient/family understanding of educational content and their involvement in the plan of care
Document in the patient record
Dispose of contaminated supplies
Perform instrument processing, high-level disinfection, and sterilization of medical instruments
Telephone prescriptions to a pharmacy
Prepare and administer medications as directed by a physician
Authorize drug refills as directed
Perform other clinical functions as delegated and supervised by the physician
Greet patients
Answer telephones
Schedule appointments, including arriving appointments in MaestroCare
Check out patients
Perform referral scheduling
Arrange for hospital admissions and laboratory services
Update and file patient medical records
Fill out insurance forms
Handle billing and bookkeeping, including receiving copays and collections on account balances
Handle correspondence
Order clinical and clerical supplies and forms
Perform other administrative duties as directed
May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees