Certified Medical Assistant
About The Position
Osceola Medical Center is committed to implementing core behavior standards (Create Teamwork, Lead with Honesty & Integrity, Convey Compassion, Show Respect, Pursue Quality) as a foundation for how they hire, develop, and retain team members. The clinic assistant will be responsible for helping to improve the quality of care provided to every patient, spending much of their time working directly with patients. This includes obtaining accurate patient information, educating patients on clinical procedures, medications, and immunizations, and providing exceptional customer service. To be successful, a clinic assistant needs to be proactive about providing high-quality care, possess extensive medical knowledge, advanced computer skills, and strong communication skills to ensure patients have the information they need while waiting to be seen by the clinician team.
Requirements
- BLS certification
- Holds current certification and/or license in CMA, CCMA, RMA, EMT, LPN, CNA
- Wisconsin License if working at Osceola Location and Minnesota if working at Scandia location
- High school diploma
- Graduate from an accredited medical assistant program, practical nursing degree program, EMT certification, CNA certification
- Extensive medical knowledge
- Advanced computer skills
- Personable and strong communication skills
- Demonstrates positive verbal communication and listening skills with internal and external customers
- Ability to work independently with minimal instruction
- Knowledge of medical terminology and general patient care skills
- Maintain up-to-date knowledge and skill in professional, clinic, and system areas
- Demonstrates flexibility in performing additional responsibilities to contribute to the improvements in patient care and the functioning of the clinic and other support areas
- Knowledge of PC, use of office equipment, Windows, Microsoft Office, Teams, & EMR
Nice To Haves
- Clinical experience preferred
Responsibilities
- Perform pre-visit planning/prepping for patient visits
- Assist clinicians with administering patient care
- Prepare patients for clinicians’ examination, obtaining vital signs and other physical measurements, recording accurately in the electronic medical record (EMR) system
- Educating patients and families as deemed necessary
- Tracks orders, test results, and phone messages for each clinician to appropriate sites both incoming and outgoing
- Documents all interactions with patients and clinicians when medical direction is given
- Oversees equipment inventory for each clinician
- Assist clinician during procedures and processing specimens to lab
- Clean and sanitize clinic instruments per clinic protocol
- Administer and document medications and immunizations per clinic protocols
- Maintain clean and organized work areas, exam rooms, and treatment rooms
- Assist in medication refills as needed per protocol
- Assist in prior authorization for medications and medical equipment as needed
- Adhere to clinic and departmental procedures and protocols
- Adhere to HIPAA compliance
- Perform additional duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
