Certified Medical Assistant (CMA/RMA) - Bloomington Bone Health
About The Position
The Certified Medical Assistant (CMA/RMA) assists providers and other clinical staff by obtaining basic vital information and preparing patients for Bone Health examinations, treatments, and minor in-office procedures. This role is responsible for tracking follow-up appointments related to office visits, laboratory tests, and procedures to monitor disease status. Key tasks include scheduling referrals for specialists or outpatient services as requested by the provider, completing necessary forms or requisitions for referrals or lab testing with appropriate CPT/ICD-10 coding, and providing patient and family education. Carle Health is committed to fostering a workplace where every team member feels valued, respected, and empowered, aiming to positively impact patients and communities. The organization comprises nearly 17,000 team members and providers supporting patient care across central and southeastern Illinois, including eight award-winning hospitals and a multispecialty provider group. Carle Health is also involved in developing future healthcare professionals through the Carle Illinois College of Medicine and Methodist College, with several facilities holding Magnet® designations for nursing care.
Requirements
- Basic Life Support (BLS) within 30 days - American Heart Association (AHA)
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA)
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)
- Certified Medical Assistant (NCCT) - National Center for Competency Testing (NCCT)
- Registered Medical Assistant (RMA) (ARMA) - American Registry of Medical Assistants (ARMA)
- Registered Medical Assistant (RMA) (AMT) - American Medical Technologists (AMT)
- Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP)
- Registered Medical Assistant (RMA) (AAH) - American Allied Health (AAH)
- H.S. Diploma/GED
- Work Experience: Hospital/ambulatory
- Work Experience: Ambulatory medical office
Responsibilities
- Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.
- Demonstrates competence in the clinical skills necessary to carry out assigned job duties.
- May be required to draw and collect blood and other samples from patients and prepare specimens for laboratory analysis.
- Administer ordered medical and/or vaccines.
- Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.
- Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding.
- Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes.
- Answer questions and provide teaching to patients and family members.
- Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure.
- Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.
- Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.
- Maintain compliance and behave in a manner consistent with all policies and procedures, including but not limited to Compliance, HIPAA and personnel workplace rules.
- Behave in a manner consistent with all Compliance and HIPAA policies and procedures.
- Maintain regular and consistent attendance at work.
- Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
- Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
- Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office
- Provide clinical support to Bone Health provider during clinic and outside of patient care
- Collaborate with Bone Health RN to ensure patient needs are met in a timely manner
- Assist provider/RN with Bone Health specific medication injections and procedures
Benefits
- Comprehensive benefits package for team members and providers
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What This Job Offers
Education Level
High school or GED
Number of Employees
1-10 employees
