Certified Medical Assistant

CHILD & FAMILY SERVICES INC•New Bedford, MA

2d•$19 - $23

About The Position

The Medical Assistant works as a member of the Psychiatry team to assist prescribers with delivering quality service and maintaining a safe environment for all clients. The Medical Assistant helps to facilitate referrals for clients to community providers and other services the provider may think is necessary. SCHEDULE: Monday - Friday / 7:30a-4p, with travel to our Fall River office located on Osborn Street at least one day per week Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right. $1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL) Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Requirements

A completed High School diploma or equivalent and have a minimum of three years’ experience in a medical or psychiatric office setting.
Certification as a medical assistant, or candidates currently in the process of certification required.
Cultural Competency Qualifications: Awareness of personal attitudes, beliefs, biases, and assumptions about others
Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
Cultural knowledge of key populations that will be served to address disparities in service delivery
Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency
Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy.

Responsibilities

Provide daily prescriber set-up of charts and appointments, including all relevant information prior to initial evaluations
Schedule diagnostic testing as requested by prescribers (e.g., lab, EKG, sleep study, neurologists, etc.) and obtain/provide results to prescribers by the next visit
Helps to facilitate referrals to community and states agencies as requested by prescribers
Must be able to read and interpret lab results and be able to identify and relay any important information to the nurse and med provider
Assist with monitoring documentation as well as billing policies and procedures as determined by insurance
Complete prior authorizations for medications and communicate insurance changes that may impact prior authorizations to prescribers
Notify and assist prescribers with medication refill requests
Provide assistance and coordination for any outside correspondence with prescribers including school day camp, medical orders, utility letters, medical necessity, medical affidavits, etc.
Coordinate schedule for all drug reps at supervisor’s discretion
Operate as a liaison between prescribers and clinicians, schools, clients, and outside providers regarding client care
Triage phone calls and messages as indicated
Participate in independent education and training opportunities
Participate in team meetings
Ensure clinical and medical staff receive optimal support to meet client needs
Ensure effective systems that meet client needs in an ethical, caring, and cost-effective manner
Maintain regular and timely attendance
Maintain a level of professionalism suitable in a healthcare facility
Possess excellent communication, organizational and interpersonal skills
Ensure effective communication systems for medical, clinical, and administrative functions
Maintain a positive attitude and working relationship with agency staff, supervisors, clients, and community contacts
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

Benefit eligible at 20+ hours per week
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Wellworks for You (Employee Wellness)
2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
Tuition reimbursement – Up to $1,500 per calendar year
Professional Licensure reimbursement (LICSW, LMHC)
Flexible spending accounts – save on medical expenses and dependent care!
401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
100% Employer paid Life Insurance
100% Employer paid Long Term Disability and AD&D
24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!
Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.