Certified Medical Assistant - Wellness Coordinator

Express Pain And Urgent Care•Austin, TX

3d•Onsite

About The Position

As our Wellness Coordinator, you’ll play a key role in supporting our wellness programs and services—including vitamin therapy, IV therapy, and weight management. You’ll provide hands-on clinical support, educate patients on wellness options, and help promote and grow our wellness services through patient engagement and marketing efforts.

Requirements

Bilingual (English & Spanish) strongly preferred
Certified or Registered Medical Assistant (required)
Experience with wellness services such as vitamins, IV therapy, or weight loss programs (required)
IV certification preferred
Proficient in EMR systems
Skilled with IM injections
Strong communication and interpersonal skills – enjoys patient interaction and education
Organized, proactive, and self-motivated
Willingness to assist with marketing, sales, and clinic growth initiatives

Responsibilities

Perform IM injections and IV therapy (certification required)
Educate and communicate with patients about available wellness services (vitamins, IVs, weight loss, etc.)
Assist with wellness consults and follow-ups under provider direction
Utilize the EMR system for documentation, scheduling, and patient tracking
Maintain organization and cleanliness of the wellness area
Manage and track inventory of wellness supplies; report needs to the Manager
Support marketing and outreach efforts during downtime to help increase service awareness and sales
Ensure a welcoming and positive patient experience in all interactions

Benefits

PTO
paid holidays
401(k) with 4% employer match
80% employer-paid medical insurance for employees, plus optional low-cost dental, vision, and family plans
Pet insurance, legal insurance, identity theft protection, travel insurance, and employee discount programs

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