Certified Medical Assistant Urgent Care

Cabarrus Rowan Community Health Center • Spencer, NC

76d

About The Position

Under the supervision of the Director of Clinical Services (DOCS) and the assigned provider, the Certified/Registered Medical Assistant (CMA/RMA) helps to facilitate patient care in the clinic environment. S/He is an essential part of the care team from the onset of the visit until its completion. The CMA/RMA may be involved in both the clinical and administrative areas. S/He is one of the primary guides for the patient through the appointment process. Tasks assigned to this role are both clinical and clerical. CMA/RMAs are responsible for capturing and documenting clinical and demographic information and accurately documenting this material in the electronic health record. CMA/RMAs also assist providers with procedures and communicate with patients in various forms and multiple settings.

Requirements

• Ability to communicate in English accurately and concisely both verbally and in writing.
• Interacts in a professional and patient-centered manner with patients.
• Able to work cooperatively with internal staff to deliver safe, effective, quality care to all patients.
• Able to plan, prioritize and complete assigned tasks with a high level of accuracy.
• Ability to work well under time constraints while maintaining accurate records.
• High school diploma or GED.
• Graduation from an accredited Medical Assistant Program.
• Medical Assistant Certification within ninety days of hire, CPR and BLS required.

Nice To Haves

• Bilingual
• Knowledge of medical office protocols/procedures.
• Knowledge of medical terminology.
• Familiarity with basic computer operations.

Responsibilities

• Fulfill patient care responsibilities to all patient populations, including pediatrics as assigned.
• Maintain accurate documentation in the patient's electronic health record based on established documentation procedures.
• Assist in telephone follow-up with patients as directed by the provider or DOCS.
• Assist with patient health education and follow-up on established patient plan(s) of care under the direction of the provider and/or DOCS.
• Complete assigned clinic maintenance tasks including setting up instruments and equipment, running tests and controls on equipment, cleaning exam/procedure rooms and documenting completed tasks.
• Fulfill clerical responsibilities including obtaining lab/X-ray reports, hospital notes and referral information.
• Assist provider with various procedures and accurately document results of completed procedures.
• Keep supplies ready by inventorying stock, placing orders, and verifying receipt of supplies.
• Keep equipment operating by following operating instructions, troubleshooting breakdowns, and performing preventive maintenance.
• Maintain a safe, secure, and healthy work environment by following and enforcing established policies and procedures.
• Maintain patient confidentiality and protect operations by keeping protected health information confidential and secure.
• Participate in mandatory in-services and drills, attend staff meetings and other trainings.
• Maintain strict adherence to infection control guidelines established by the organization.
• Provide translation services upon request from management.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 101-250 employees