Certified Medical Assistant Trainer

Kinwell•Renton, WA

73d•Onsite

About The Position

Are you looking for an opportunity to help set a new standard for Primary Care, one based on the quality of care, not the quantity of patient visits? Kinwell is hiring a Certified Medical Assistant Trainer to train and support Certified Medical Assistants across our clinics in Western Washington. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. The Certified Medical Assistant Trainer will train new Medical Assistants and provide ongoing support and training for existing teammates. The Trainer will collaborate with the Senior Manager, Learning and Development and Clinical Operations leaders to assess training needs, develop curriculum development, provide preceptor support and, as needed, provide coverage as a Medical Assistant. This Medical Assistant Trainer will be required to travel between our clinics in King County (Seattle, Renton, Federal Way, Redmond) and Snohomish County (Lynnwood and Mill Creek). The Trainer will also be required to periodically travel to our clinics in Olympia, Poulsbo, and Bellingham.

Requirements

Active Washington state certification through the Department of Health (DOH) as a Certified Medical Assistant or Interim Certified Medical Assistant.
Two years of experience in a clinical education or training position.
High school diploma or equivalent.
Five years of experience as a Certified Medical Assistant.
Ability to travel between Kinwell's 11 clinics across Western Washington, most frequently but not exclusively to clinics in King and Snohomish Counties.
Basic Life Support (BLS) for Health Care strongly preferred at time of hire from American Heart Association (AHA), Red Cross, or Military Training Network (MTN) or willingness to obtain within 6-months of hire.
Proficiency in using Electronic Medical Records (EMR) systems.
Demonstrated clinical expertise and proficiency in clinical procedures.
Demonstrated focus on ensuring quality in patient care.
Ability to work in a fast-paced environment and handle multiple tasks while maintaining strong attention to detail.
Excellent communication and ability to gather history and current conditions from patients prior to appointments.
Independent decision-making skills and ability to influence others to resolve issues.
Ability to work as a member of a team or independently without supervision or direction.
Demonstrated ability to exercise judgment to handle sensitive and confidential information in a discreet and professional manner.

Nice To Haves

Experience using EPIC.

Responsibilities

Travel to assigned clinics across Western Washington to provide onboarding and training for new teammates.
Collaborate with the Learning and Development team and Clinical Operations leaders to identify educational needs, facilitate ongoing training, and develop curriculum for new hire orientation.
Design, continuously improve, and adapt curriculum to support varying educational needs.
Train Medical Assistant teammates on the roles and responsibilities of the position, including use of medical equipment.
Promote critical thinking among Medical Assistants and show commitment to professional development and lifelong learning.
Conduct competency assessments of new Medical Assistants to assess skills, knowledge, and ability within 30 days of hire.
Incorporate standard operating procedures into training plans that are consistent with Kinwell's workflows and Epic platform.
Serve as a mentor to Medical Assistants and identify growth opportunities and educational needs of each teammate.
Perform responsibilities as a Medical Assistant when needed to cover staffing needs.
Become a Red Cross certified BLS Instructor to complete skills check assessments for teammates obtaining or recertifying their BLS certification.
Work directly with leaders across the organization to ensure training programs align with organizational needs and objectives.
Stay updated on best practices and innovations in training to continuously improve the training program.
May support a virtual clinical environment.