Certified Medical Assistant or LPN (Franklin Urgent Care) - 24 hours

UMass Memorial Health•Franklin, MA

3d•$18 - $44•Onsite

About The Position

Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Supports the day-to-day clinical activities of the practice including patient care, communication, documentation, phlebotomy, coordination of tests and consultations, equipment maintenance, and adherence to safety and compliance protocols.

Requirements

High School diploma or GED
Graduate of an accredited school of nursing
Current Licensed Practical Nurse (LPN) license
Basic clinical skills including vital signs, documentation, and communication
Ability to work collaboratively with providers and staff
Proficient with EMR systems

Nice To Haves

Phlebotomy certification or equivalent experience
Six months of experience working as an LPN
Experience in outpatient or physician office settings

Responsibilities

Prepare for patient visits by reviewing schedules, checking for test results, and ensuring exam rooms are stocked and clean.
Escort patients to rooms, confirm visit reasons, document interviews, and assist with mobility as needed.
Take and record vital signs accurately, alert providers of abnormal findings.
Assist providers during exams, anticipate needs, and help maintain schedule flow.
Perform clinical procedures as ordered, including but not limited to: EKG, spirometry, immunizations, throat cultures, phlebotomy, and dressing changes.
Handle patient communications related to prescriptions, test results, and triage; follow up appropriately per protocol.
Document all patient interactions and care activities in the EMR.
Schedule and coordinate testing/consultations, providing written and verbal instructions to patients.
Maintain and sanitize equipment, monitor inventory, rotate medications, and check temperature logs.
Comply with OSHA, HIPAA, and internal policies; support infection control practices.
Provide high-quality phlebotomy services and manage specimen handling and transport.
Promote positive patient experiences and demonstrate professionalism in all interactions.
Collaborate effectively with team members and support a positive, efficient workplace.
Display initiative, adaptability, and use resources responsibly.