Certified Medical Assistant - Multiple Positions (FSU Florida Medical Practice Plan - Medicine)

Florida State University • Tallahassee, FL

222d

About The Position

These positions work at multiple practices within the Florida Medical Practice Plan, including FSU PrimaryHealth, FSU SeniorHealth, and FSU Neuromodulation. Primary location/practice will be determined and assigned based on practice needs and individual abilities/availability. Aids in all aspects of patient care in conjunction with administrative and clinical staff at the practice. Performs clinical and administrative duties in support of assigned area or office at a proficient level and independent of supervision. Makes recommendations to improve programs, products, processes, or services. Under the direction of the Practice Manager, performs all aspects of intake for patients, including taking accurate histories, patient vital signs, vision and hearing screens, and other screenings or questionnaires as needed by the clinician. Ensures all electronic health record (EHR) information is current. Sets up for and assists providers with exams and procedures. Gives injections and handles minor procedures such as collection and testing of specimens, casting, splinting and applying dressings, as needed. Participates in motivational interviewing and techniques of self-management support (goal setting and patient readiness to change). Performs high-level disinfection. Assists with patient needs between visits. Triages patient phone calls and provides in-basket management support for clinicians. Notifies patients of test results and other follow-ups needed. Manages patient expectations and is able to resolve patient concerns independently. Schedules diagnostic testing and obtains prior authorizations as needed. Assists with traces and regulatory readiness for quality and patient care. Performs as medical scribe for assigned clinician(s). Assists clinician during entire patient encounter, documents the visit as it occurs in real time. Accurately and thoroughly completes clinical notes of patient's visit, orders, and procedure performed by the clinician for review and approval of the clinician. Anticipates clinicians' needs to facilitate a smooth and efficient workflow. Performs duties in a discreet and tactful manner so as not to distract the physician from medical care. Works with practice manager and physicians to develop standardized documentation protocols and procedures. Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned. May be required to work one late evening per month. Attends and participates in scheduled departmental meetings and other meetings or committees as directed. Attends in-service presentations, training and mandatory education programs. Promotes an atmosphere of teamwork in accomplishing the mission and goals of the practice.

Requirements

• High school diploma or GED and two years of experience.
• Valid Certified Medical Assistant Certification or Registration (CMA, NCMA, RMA or CCMA).
• Current Basic Life Support (BLS) Healthcare Provider Certification issued by a certifying agency, or the ability to obtain prior to hire.
• Documentation of current PPD test as performed by a qualified physician reporting negative results within the past six months.
• Documentation of physical examination completed by a qualified healthcare provider/physician within the past six months.
• Within 30 days of hire, provide documentation of Tetanus immunization within 10 years.
• Within 30 days of hire, provide documentation of Hepatitis B vaccine or positive antibody titer.

Nice To Haves

• Experience with applicable computer software and programs, such as Microsoft Outlook, Word, Excel, and Electronic Health Records.
• Experience demonstrating effective customer service skills.
• Experience communicating effectively verbally and in writing.
• Experience establishing and maintaining effective working relationships.
• Experience utilizing problem solving skills.
• Experience maintaining accurate records and retrieving files from active/archive sources.
• Knowledge of medical resources and terminology.

Responsibilities

• Work at multiple practices within the Florida Medical Practice Plan.
• Aid in all aspects of patient care in conjunction with administrative and clinical staff.
• Perform clinical and administrative duties in support of assigned area or office.
• Make recommendations to improve programs, products, processes, or services.
• Perform all aspects of intake for patients under the direction of the Practice Manager.
• Take accurate histories, patient vital signs, vision and hearing screens.
• Ensure all electronic health record (EHR) information is current.
• Set up for and assist providers with exams and procedures.
• Give injections and handle minor procedures such as collection and testing of specimens.
• Participate in motivational interviewing and techniques of self-management support.
• Perform high-level disinfection.
• Assist with patient needs between visits.
• Triage patient phone calls and provide in-basket management support for clinicians.
• Notify patients of test results and other follow-ups needed.
• Manage patient expectations and resolve patient concerns independently.
• Schedule diagnostic testing and obtain prior authorizations as needed.
• Assist with traces and regulatory readiness for quality and patient care.
• Perform as medical scribe for assigned clinician(s).
• Assist clinician during entire patient encounter and document the visit in real time.
• Accurately complete clinical notes of patient's visit, orders, and procedures.
• Anticipate clinicians' needs to facilitate a smooth and efficient workflow.
• Work with practice manager and physicians to develop standardized documentation protocols.
• Perform other clerical duties and tasks to improve provider productivity and clinic workflow.
• May be required to work one late evening per month.
• Attend and participate in scheduled departmental meetings and other meetings or committees.
• Attend in-service presentations, training and mandatory education programs.
• Promote an atmosphere of teamwork in accomplishing the mission and goals of the practice.

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Education Level: High school or GED