Certified Medical Assistant II-General Oncology

Fred Hutchinson Cancer Center•Seattle, WA

13d•$31 - $45•Onsite

About The Position

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington. With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality. At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. The Certified Medical Assistant II performs variety of patient care, technical, and administrative duties to assist practitioners and other members of health care team in providing high quality patient care through health care system. The Medical Assistant participates as a team member in the overall functioning of the clinic. The Medical Assistant is responsible for the flow of the patients for assigned providers (as applicable) each day. They perform duties and procedures as described in the Primary Responsibilities section. About the General Oncology Unit Our general oncology nursing and medical assistant teams provide expert, specialized care for patients receiving assessment and treatment in a wide range of specialty areas, including women’s health, sarcoma, GI, THN, GU, ENT, renal melanoma, skin, endocrine, surgical and Phase 1 Clinics. Working collaboratively, team members in this unit care for both medical and surgical oncology patients, while also coordinating care and supporting patients’ families. This position is a regular full time onsite position at our South Lake Union location. This is a Monday-Friday position.

Requirements

Completion of a medical assistant program offered by a school accredited by the Accrediting Bureau of Health Education Schools (ABHES) or a program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP); or Military training or experience may also satisfy the training and experience requirements
2+ years relevant work experience
Certified Medical Assistant in the State of Washington and must be familiar with the State's conduct and standards of practice.
Current Surgical Technologist Registration in the State of Washington within 30 days of hire as applicable, depending on location
Current BLS AHA Health Provider Card (or equivalent course, such as by the American Red Cross) and renewal required every two years
Willingness to participate in the process improvement initiatives
Proficient in email and word processing systems
Experience with Electronic Medical Records
Strong interpersonal and customer services skills
Ability to work in a fast paced, complex healthcare environment
Ability to multitask, prioritize and problem solve
Ability to communicate (verbally and in writing) in a clear and concise manner
Ability to follow direction and guidance
Ability to recognize limitations and seek help
Ability to identify learning needs and plan learning opportunities
Ability to appropriately respond to emergencies or disasters per clinic protocol and scope of practice

Responsibilities

All Essential Functions of the MA I position and;
Disease group MA.
Provides support to a specific team in these areas: Leave paperwork / Prior Authorizations /Prescriptions refills Answering / screening incoming phone calls Coordinating outside labs results and notify pt. of norm labs results
Acts as preceptor/ trainer
Assist with Nurse Triage
Preforms blood draws as directed
Reinforce compliance in billing / coding
Facilitates distribution of clinical contacts, schedules and care management tools.
Monitor and assist with clinic flow, adjusting as needed to ensure efficient pt. flow.
Request medical record from external/internal facilitates and prepare for provider review.
Collaborates with clinic nursing supervisor to develop operational strategies and process improvements for department / unit.
Customer Service Acts as a liaison between patients/families and health care providers.
Assist in resolving and/or responding to non-clinical related patient complaints and inquiries