Certified Medical Assistant - Healthcare Operations

University of Maryland • College Park, MD

121d • $20 - $25

About The Position

This position is part of the medical team and will assist providers with patient care, referral follow-up, pre-authorizations, patient follow-up, and schedule consultations and diagnostic evaluations. This position reports to the nurse manager and works closely with and under the supervision of the registered nurse to assist patients in all aspects of patient care and follow-up. The position is responsible for maintaining a clean, organized work environment, maintaining inventory of supplies in each exam room, and ensuring all equipment is operative. This is an essential position in times of public health emergencies related to the campus and reports daily to campus.

Requirements

• Successful completion of an accredited program for Medical Assistants with credentials of RMA, NCMA, NRCMA, CCMA or CMAA.
• High School Diploma or GED.
• Five years performing a full range of clerical support services including one year coordination work and one year in a medical setting.
• Thorough knowledge of basic medical terminology and related clinical practices and protocols.
• Ability to perform basic mathematical computations.
• Ability to establish and maintain effective working relationships with faculty, students, staff, and clients.
• Ability to communicate effectively orally and in writing.
• Ability to use computers and other standard office equipment.
• General knowledge of and ability to comply with confidentiality of records and communications regarding patients/clients.

Nice To Haves

• Experience working as a medical assistant in an ambulatory health care facility.
• Fundamental knowledge of equipment used as a medical assistant in ambulatory care settings.
• Able to perform CMA tasks such as EKG, Nebulizer set-up, ear lavage, POCTs, nebulizer administration.
• Computer skills in common computer applications.
• Excellent communications and interpersonal skills.

Responsibilities

• Completes all tasks assigned by providers to facilitate patient care under the guidance of the UHC nurses.
• Performs vital signs, screening medical questions, EKGs, nebulizer treatments, insurance authorizations, referrals, and follow-up calls to patients.
• Maintains a professional demeanor and provides excellent customer service with each encounter.
• Coordinates the operations of the clinical care team by assisting providers with patient care and referral follow-up.
• Schedules consultations and diagnostic evaluations.
• Provides direct patient care and follow-up, answers phones, schedules appointments, registers insurance information, and assists with billing/insurance questions as needed.
• Maintains inventory of supplies in each exam room and ensures all equipment is operative.
• Coordinates facility maintenance and equipment repair.
• Administers immunizations as assigned and reviews immunization forms for completeness.
• Participates in identifying issues and problems regarding clinic policies and procedures.
• Assists in developing brochures, handouts, and other educational or informational materials.
• Responds to inquiries about clinic services.
• May be required to rotate on weekend shifts and weekday late night clinics.

Benefits

• Salary Range $20-$25/hr
• CPR certification required within the first twelve months of employment.
• Background checks are required.
• Equal Opportunity Employer.

What This Job Offers

• Education Level: High school or GED