Certified Medical Assistant, ENT (Hyannis)

Cape Cod Healthcare • Hyannis, MA

81d

About The Position

The position involves managing the daily schedule and patient flow for a healthcare provider to ensure efficient care delivery and maximize clinical time. Responsibilities include greeting and escorting patients to exam rooms, checking patient identifiers, and communicating task completion status to the supervising provider. The role also requires obtaining vital signs, inputting clinical information into electronic health records, and assisting clinicians with procedures and tests. Additionally, the position entails preparing and maintaining exam rooms, managing inventory of supplies, and administering routine injections under supervision. Participation in meetings and training for continuous improvement is expected, along with maintaining patient rights and confidentiality. Clerical support tasks such as scheduling appointments and managing medical records are also part of the job, along with the ability to float to other practices as needed.

Requirements

• Ability to read, write and communicate in English
• Medical Assistant - Certification from either the American Association of Medical Assistants (AAMA) or the National Healthcare Association (NHA)
• Completion of a post-secondary medical assisting program required for PCP Office (Preferred for Specialty Office)
• Basic Life Support Certification for Health Care Providers
• Strong interpersonal, customer service, time management skills
• Experience with current office technology, proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.)
• Minimum of two years’ experience in a clinical setting preferred

Responsibilities

• Manages provider’s daily schedule and patient flow to expedite care and maximize clinical time
• Greets and escorts patients to exam rooms, and checks two-patient identifiers
• Communicates status of delegated task completion to supervising provider
• Obtains relevant information and takes vital signs as indicated
• Inputs pertinent clinical information into the electronic health record timely and with accuracy and collects home medication lists
• Assists clinicians with clinical procedures and/or additional tests specific to the department
• Keeps patients informed of visit status, unforeseen delays and other relevant information pertaining to the patient’s visit
• Prepares and maintains exam rooms for patient arrivals
• Cleans and/or maintains inventory of supplies and equipment throughout the practice
• Notifies supervisor to order clinical supplies, clinical equipment and pharmaceuticals as appropriate
• Under the supervision of a provider, administers routine injections when delegated, and documents in real time and with accuracy
• Participates in practice and department meetings, trainings, etc. to promote continuous improvement of quality patient care
• Takes initiative to learn, understand, and stay current with community resources and the greater healthcare system
• Maintains patient rights and abides by all confidentiality obligations pursuant to CCHC and HIPAA
• Provides clerical/office support as necessary
• Ability to float to other MACC practices when required
• Performs other work-related duties and activities as assigned or requested

What This Job Offers

• Number of Employees: 5,001-10,000 employees