Certified Medical Assistant (CMA)

TGH Urgent Care powered by Fast Track•Saint Petersburg, FL

1d•Onsite

About The Position

Job Summary: The Certified Medical Assistant provides professional clinical care for patients following established standards and practices. Assist patients before, during and after the visit with compassion and empathy. Provides quality patient care under the direct supervision of the Providers while directly reporting to the Regional Office Supervisor. About the Organization: Tampa General Hospital and Fast Track Urgent Care have partnered together to create unique clinics for patients to receive compassionate and knowledgeable treatment. Our Core Values and Mission focus on having a positive attitude, cultivating optimism, acting with compassion, and doing what is right. The company culture has a strong focus on patients and the quality of service provided. We’re here to serve the community and each other through teamwork, consistent communication, robust training, engaged development, and employee feedback. You’d be a great fit for TGH Urgent Care powered by Fast Track if you have a positive attitude, are team oriented, and are committed to providing exceptional service to the medical needs of our community. As part of the hiring process a background check and drug screen will need to be successfully completed. Required active certifications listed in job description will need to be provided at time of initial interview.

Requirements

Strong patient focus with an ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, collaboration and partnerships, as well as ensuring positive patient, team member and provider experiences
Effectively manages own time, conflicting priorities, self, composure, and professional development; self-motivated and self-starter with ability to work independently with limited supervision
Ability to work effectively in a fast-paced environment with demonstrated ability to juggle competing priorities and demands from a variety of individuals
Ability to work effectively with sensitive and confidential material and in sometimes emotionally challenging situations
Ability to cross train between front office and mid office responsibilities as needed to ensure a high functioning clinic
Effectively act as a liaison between patients and Providers
Ability to follow established office routines and organizational policies
High School Diploma or equivalent
Active CPR/BLS certification
Active Medical Assistant certification
Reliable transportation required

Nice To Haves

Experience with EPIC, preferred

Responsibilities

Maintain safe, secure, and healthy work environment by following and enforcing standards and procedures, complying with legal regulations
Prepare, restock and sterilize examination rooms, procedure rooms, lab area and all other patient care areas per established policies and procedures
Accompany patients to examination or treatment room, measure and record vital signs, review patient’s medical history, update information and changes in medical history as needed, and prepare them for examination or treatment
Assist Providers during treatment/procedures, examinations, and testing of patients
Where applicable, clean wounds, draw labs, complete electrocardiograms, and apply dressings and splints perform phlebotomy, injections and other specimen collection per established policies and procedures as directed by the Provider
Administer vaccines, immunizations and medications prescribed by the Provider; lab work may consist of throat cultures, hematocrits, and urinalysis, among others
Educate patients by providing information and instructions as directed by the provider; ensure patient’s understanding of care instructions and wellness plan
Represent the clinic in a friendly, professional manner; treat all customers, internal and external, in a courteous and cooperative manner
Participate in team activities, team meetings and professional development activities
Demonstrate and embody TGH Urgent Care powered by Fast Track’s mission and core values
Comply with all HIPAA rules, regulations, and guidelines regarding patient confidentiality as well as follow all principles of medical ethics
Complete required training as assigned by the organization
Perform other duties as assigned