Certified Medical Assistant (CMA)- Cancer Center Clinic 2-2 Gyn-Onc Durham, NC

Duke University•Durham, NC

47d•Onsite

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Certified Medical Assistant (CMA)- Cancer Center Clinic 2-2 Gyn-Onc Certified Medical Assistant (CMA) - Duke Cancer Center Clinic 2-2 Gynecology-Oncology Department Profile: Duke Cancer Center Clinic 2-2 Gynecology- Oncology is a hospital-based clinic caring for an average of 30 patients/day with frequent minor procedures. Our Team is committed to the highest level of patient care with a strong focus on team-work and customer service. Job Summary: The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly. Occ Summary The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Requirements

Strong customer service skills with the ability to follow both oral and written instructions, typically gained through high school education and medical assistant training.
Ability to lift heavy items and assist with transporting patients in wheelchairs.
Knowledge of sterile techniques and procedures relevant to the work performed.
Familiar with the procedures for administering both routine and special patient treatments.
Understanding of health and safety practices for clinic environments.
Knowledge of infection control procedures and safety measures, with age-specific competency.
Able to document and communicate information clearly while building effective relationships with patients and staff.
Ability to independently seek resources and work collaboratively with others.
Good customer service skills.
Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
Working knowledge of sterile techniques and special procedures that are applicable to work performed.
Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting.
Working knowledge of infection control procedures and safety precautions.
Age specific competencies.
Daily clinic preparation process; registration, scheduling, charge posting, order entry.
Able to document and communicate pertinent information Ability to establish and maintain effective working relationships with patients and clinic staff Typing skills Medical terminology Levels II and III -- Ability to independently seek out resources and work collaboratively
Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.
Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Level IV -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Level IV -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Nice To Haves

Ambulatory and Outpatient procedural experience preferred, but not required. Procedures performed include: general Gynecologic biopsies, LEEPs, and Laser ablations.

Responsibilities

The CMA collects medical histories, monitors vital signs, explains procedures to patients, prepares them for exams and procedures, and assists the provider in performing exams and minor procedures such as biopsies, LEEP and Laser ablations.
Patient care support may include assisting medical staff, gathering and preparing lab samples, conducting basic lab tests, removing sutures/staples, changing dressings, educating patients and families about care, and documenting in records.
Additional tasks include disposing of contaminated supplies, processing instruments, cleaning medical equipment, preparing and giving medications as instructed by the doctor.
Performs other clinical tasks as assigned by the doctor.
The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures.
Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record.
Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed.
Performs other clinical functions as delegated and supervised by the physician.
The CMA greets patients, answers telephones, schedules appointments to include arrive appointments in MaestroCare, checkout patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms.
Performs other administrative duties as directed.
May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees.