Certified Medical Assistant (CMA) - Surgical Associates - Multiple Locations

Roper St. Francis Healthcare • Charleston, SC

5d • Onsite

About The Position

Provide patient care in outpatient physician practice under the direction of the practicing MD, MLP or RN. Responsible for staging patients in preparation to see providers. Update all patient medications in the medication history at each visit. Perform patient related tasks as directed by practice providers. Facilitate the timely communication of clinical advice to patients electronically or by phone as directed by practice providers. Ensure all needed medical records are available to care teams and providers prior to patient’s office visit. Coordinate with other team members to provide exceptional patient service. Assist with other clinical and clerical duties to ensure optimization of patient experience within the practice. The Medical Assistant should be proficient with the practice management software and the electronic health record (EHR). Annual Wellness Visit Services Responsible for accurate chart preparation for all RSFPP physicians. Schedule Medicare annual wellness visits in accordance to protocol, verify eligibility for Medicare annual wellness services, and contact patient via phone to gather responses for health risk assessment questionnaire. The candidate upholds the standards and strategic goals of the company wide Customer Services program and promotes quality service.

Requirements

• Active Medical Assisting certification from one of the following (required): Certified Medical Assistant (CMA); American Association of Medical Assisting (AAMA) Registered Medical Assistant (RMA); American Medical Technologists (AMT) Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA) National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)
• BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)
• High School/GED (required)
• In South Carolina (completion of one of the below is required) An accredited Medical assistant post-secondary education program A Career and technical education health sciences program approved by the South Carolina Department of Education A medical assisting program provided by a branch of the United States military A Medical assisting United States Department of Labor approved Registered Apprenticeship program A Training program that is delivered, in whole or in part, by a health care employer that aligns to a nationally accredited certification exam
• Strong patient-centered focus.
• Effective verbal and written communication skills.
• Ability to establish and maintain effective working relationships with patients, employees and the public.
• Ability to organize and manage competing priorities.
• Ability to problem solve and show good judgment.
• Record vital signs, patient’s chief complaint, performing ekg, etc. on all patients at every visit according to practice protocols.
• Basic skill with computer keyboard, data entry functions and various software programs, e.g, Word and Internet applications.
• Knowledge in area of medical terminology.
• Clear verbal and written communication skills as well as customer service excellence.

Nice To Haves

• 2+ years of clinical, direct patient care experience
• Phlebotomy skills preferred.

Responsibilities

• Provide patient care in outpatient physician practice under the direction of the practicing MD, MLP or RN.
• Responsible for staging patients in preparation to see providers.
• Update all patient medications in the medication history at each visit.
• Perform patient related tasks as directed by practice providers.
• Facilitate the timely communication of clinical advice to patients electronically or by phone as directed by practice providers.
• Ensure all needed medical records are available to care teams and providers prior to patient’s office visit.
• Coordinate with other team members to provide exceptional patient service.
• Assist with other clinical and clerical duties to ensure optimization of patient experience within the practice.
• Proficient with the practice management software and the electronic health record (EHR).
• Responsible for accurate chart preparation for all RSFPP physicians.
• Schedule Medicare annual wellness visits in accordance to protocol
• Verify eligibility for Medicare annual wellness services
• Contact patient via phone to gather responses for health risk assessment questionnaire.
• Upholds the standards and strategic goals of the company wide Customer Services program and promotes quality service.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, and short- and long-term disability
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED