Certified Medical Assistant (CMA) - Franklin Family Healthcare (Days)

Tanner Health System•Franklin, GA

57d

About The Position

Responsible for rendering clinical care within the medical practice in support of and as directed by the physician. Will also have general responsibilities to assist in the day to day operation of this office to ensure quality patient care. Clinical care will include patient assessment, planning, intervention, and evaluation.

Requirements

High School Diploma or GED
Three months of related experience
Certified Medical Assistant
Healthcare Provider (CPR)
Must be capable of dealing tactfully and effectively with patients, family members, other employees, and physicians.
Must be certified as a Medical Assistant by the AAMA or a Registered Medical Assistant by the AMT. We will accept certification from NCCT, NAHP and NHA. MA or nursing school may be used as part of the experience required.
Must possess the cognitive ability to understand patient's medical records, physician's orders, and medical orders to be communicated to patient, hospital, and/or other physicians.
Must possess the sense of discipline to work following accepted clinical standards.
Six months Primary Care experience required.
NOTE: BLS within 90 days
Requires travel to all Tanner Medical Group Locations.

Nice To Haves

Prior experience in performing x-rays and EKG preferred.

Responsibilities

Participates in patient satisfaction initiatives.
Demonstrates excellent customer service skills
Communicates effectively with patients and management regarding service recovery opportunities.
Works together with other team members to achieve Office and System customer service goals.
Maintain and update level of skill for pertinent medical assistant duties.
Participate in continuing education.
Participate in the development of new programs (ex: Process Improvement, Quality Initiatives).
Demonstrate competency in patient care.
Maintain patient's safe passage in and out of the clinic, and ancillary services.
Greet, assess and interview patients.
Review present medications, allergy history, chief complaint, and brief interrogation of complaint.
Update medication list and current problem list.
Obtain past medical and surgical history, family history, social history, and vital signs.
Anticipate needs of patients, and the doctor under whom I work.
Prepare and assist patients for examination, treatment, or procedure by medical staff.
Monitoring of patient during examination or procedure.
Administer injections, perform phlebotomy and/or lab testing, wound care, suture removal, etc., as directed by provider.
Supply patients with medication samples as instructed by provider.
Obtain referrals and pre-certifications as necessary.
Act as a liaison between provider and patient.
Explain medications, side effects, treatments, diets, diseases and disease processes.
Communicate with patients over the telephone, provide test results, answer questions and respond to messages in a timely manner, and provide clear documentation of this communication in the patient's record.
Maintain patient confidentiality.
Maintains working knowledge of medical equipment and removes faulty equipment from use as necessary.
Participates in safety programs.
Works well with others and functions as a team player.
Offers ideas and solutions for issues that affect the team and work area.
Stocks and orders supplies as needed.
Maintains patient care areas.
Participates in the training and skills development of new medical assistants.
Assists in other areas of the office as necessary.