Certified Medical Assistant (CMA)- Blood Cancer Clinic Durham, NC

Duke University•Durham, NC

52d

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility) Occ Summary The Medical Assistant, Certified functions as an integral member of theinterdisciplinary healthcare team in providing dir ect patient care. TheMedical Assistant, Certified performs routine admin istrative and patientcare supportive duties in a Health System medical p ractice that assistmedical and/or nursing staff in the examination and t reatment ofpatients and ensure the clinic/office runs smoothly.

Requirements

Good customer service s kills.
Work requires the ability to understand and follow oral and writte ninstructions generally acquired through a high school education andmedi calassistant programming.
Heavy lifting and the ability to transport str etcher and wheelchairpatients may be required.
Working knowledge of steri letechniques and special procedures that areapplicable to work performe d.
Working knowledge of procedures and techniques involved in administeri ngroutine and special treatments to patients.
Working knowledge of sanita tion, personal hygiene and basic health andsafety precautions applicable for work in a clinic setting.
Workingknowledge of infection control pro cedures and safety precautions.
Age specific competencies.
Daily clinic pr eparation process; registration, scheduling, chargeposting, order entry.
Able to document and communicate pertinentinformation
Ability to establi sh and maintain effective working relationships withpatients and clinic staff
Typing skills
Medical terminology
Levels II and III -- Ability to ind ependently seek out resources andwork collaboratively

Responsibilities

Clinical responsibilities:The CMA takes medica l histories and records vital signs, explainstreatment procedures to pat ients, and prepares patients for examinationsand procedures.
Patient care support responsibilities may include assisting the medicaland nursing s taff during examination and procedures, collecting andpreparing laborato ry specimens, performing basic laboratory test in theclinic/office, taki ng electrocardiograms, removing sutures/ staples,changing sterile and no n-sterile dressings, promoting patient/familyunderstanding of the educat ional content and his/her involvement in theplan of care, and documentin g in the patient record.
Other clinical support responsibilities include disposing ofcontaminated supplies, instrument processing, high level dis infectionand sterilization of medical instruments, telephoning prescript ions to apharmacy, preparing and administering medications as directed b y aphysician, and authorizing drug refills as directed.
Performs othercl inical functions as delegated and supervised by the physician.
Administra tive responsibilities:The CMA greets patients, answers telephones, sched ules appointments toinclude arrive appointments in MaestroCare, checkout patients, andreferral scheduling; arranges for hospital admissions and laboratoryservices, updates and files patient medical records, fills out insuranceforms, handles billing, bookkeeping to include receiving copay s andcollections on account balances; correspondence, and ordering clini caland clerical supplies and forms.
Performs other administrative duties asdirected.
May be requested to be a liaison for clinic activities such as JointCommission and falls and/or participate in clinic committees.