Certified Medical Assistant (CMA) Duke Primary Care-Waverly Place

Duke Careers•Durham, NC

2d•Onsite

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Primary Care Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina. Duke Nursing Highlights: Duke University Health System is designated as a Magnet organizationNurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility) To apply please email your CV / resume to [email protected] Duke University Health System- Duke Primary Care -Waverly Place seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together. Department Profile: At Duke Primary Care Waverly Place, family doctors and nurse practitioners deliver comprehensive medical care to children, teens, and adults. Services for adults include internal medicine and family medicine, offering annual physicals, preventive care, chronic disease management, and women’s health services. They also provide diabetes education, smoking cessation support, and sick visits for acute illnesses. For infants, children, and adolescents, services include well-child visits, school and sports physicals, immunizations, and care for chronic conditions like asthma and allergies, along with routine screenings for hearing, vision, and development. Clinic Location: 540 New Waverly Pl Suite 200, Cary, NC 27518 Hours: Open 8am - 5pm Monday to Friday Job Summary: The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Requirements

Good customer service skills.
Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
Working knowledge of sterile techniques and special procedures that are applicable to work performed.
Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting.
Working knowledge of infection control procedures and safety precautions.
Age specific competencies.
Daily clinic preparation process; registration, scheduling, charge posting, order entry.
Able to document and communicate pertinent information
Ability to establish and maintain effective working relationships with patients and clinic staff
Typing skills
Medical terminology
Levels II and III -- Ability to independently seek out resources and work collaboratively
High school or GED graduation required.
Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
BLS required.

Responsibilities

The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures.
Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record.
Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed.
Performs other clinical functions as delegated and supervised by the physician.
The CMA greets patients, answers telephones, schedules appointments to include arrive appointments in MaestroCare, checkout patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms.
Performs other administrative duties as directed.
May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees.