Certified Medical Assistant(CMA)Womens Internal Medicine(Full Time)

Lancaster General Health • Lancaster, PA

404d

About The Position

The Certified Medical Assistant (CMA) position at Women's Internal Medicine is a full-time role focused on providing clinical support in a healthcare setting. The CMA will be responsible for preparing patients for visits, administering medications and injections, performing point-of-care testing, and assisting providers with various procedures. This role emphasizes patient care, coordination, and maintaining a positive patient experience while adhering to established protocols and regulations.

Requirements

• High school diploma or general equivalent (GED) is required.
• Medical Assistant Certification from an accredited institution (AAMA, AMT, NHA, NCCT or NAHTR).
• CPR Certification required: American Heart Association (AHA) Basic Life Support, formerly Healthcare Provider (AHA Heart Saver AMA CPR/BLS certification required within 30 days of hire.
• A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs.

Nice To Haves

• One (1) to two (2) years of Medical Assistant experience in a primary or specialty care physician's office.

Responsibilities

• Prepares patients for visit by using appropriate rooming standards tool.
• Administers injections, as prescribed by provider and in accordance with practice protocol.
• Provides gross observations to the provider or licensed nurse for interpretation as necessary.
• Prepares and administers medications as prescribed by the provider in accordance with federal and state regulations.
• Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider.
• Performs Point of Care Testing, including but not limited to hearing, flu, urine, and strep tests.
• Removes sutures and changes dressings on wounds as necessary.
• Provides clinical advice by phone/electronic correspondence in accordance with established triage protocols and relays information to the patient.
• Consults a provider or licensed nurse with questions or information that fall outside of the established protocols.
• Authorizes prescription refills as directed by the provider.
• Assists in test tracking and monitoring overdue results.
• Assures exam rooms are adequately supplied and cleaned after each patient visit.
• Maintains and cleans medical instruments and equipment after each procedure.
• Assists with proactive outreach for patients requiring preventive and chronic disease services.
• Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.
• Assists in the coordination of referrals, education, and community resources.
• Actively participates in performance improvement initiatives to improve overall patient experience and quality of care.
• Participates in daily huddles with the provider.
• Serves as a patient experience advocate by being always a positive influence when interacting with patients, visitors, and colleagues.
• Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.
• Travels regularly to various sites within the region to support operational needs as listed above.
• Assists at new practices and sites by mentoring and leading other team members during the initial onboarding period.

Benefits

• 100% Tuition Assistance at The Pennsylvania College of Health Sciences
• Paid Time Off and Paid Holidays
• Shift Weekend and On-call Differentials
• Health, Dental and Vision Coverage
• Short Term and Long-Term Disability
• Retirement Savings Account with Company match
• Childcare Subsidies
• Onsite Gym and Fitness Classes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED