Certified Medical Assistant CMA - Urgent Care - Culpeper

Bon Secours • Culpeper, VA

111d

About The Position

With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities. Are you passionate about improving the patient's experience through high quality, convenient, and connected care delivery? Welcome to urgent care, the way it should be. At Bon Secours Urgent Care, we understand the many complexities of life and healthcare, which is why our team strives to create a better, easier experience. Our clinics are designed to provide convenient, same-day care that is connected to services and a ministry passionate about making health care easier. As a full-time Urgent Care team member, you will enjoy contributing 36 hours per week, including weekend rotations and paid Holidays allowing yourself plenty of time for friends, family, and self-care! We are seeking highly motivated and skilled professionals who share a passion for excellence in care delivery, along with a desire to join a growing service line. Apply today to learn more about joining a team that is changing the way urgent care is delivered! Be part of our growing organization that will deliver customer-centric care with the dedicated support of Bon Secours Urgent Care in Charlottesville, Virginia market!

Requirements

• Active Medical Assisting certification from one of the following (required): Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NCRMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT).
• BLS Basic Life Support, American Heart Association (preferred upon hire, required prior to independent patient care).
• High School/GED (required).
• Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina).
• Completion of externship or clinical lab training (preferred).
• 1 year of recent Medical Assisting experience (preferred).

Nice To Haves

• Strong oral and written communication skills.
• Ability to collaboratively work with patients, families, and teams within a high-volume environment.
• Medical terminology.
• Attention to detail.
• Ability to multitask.
• Ability to use standard office equipment (i.e. computer, copier, phone, fax machine).

Responsibilities

• Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
• Identifies significant changes in patient condition through data collection and reports them to the provider.
• Troubleshoots issues and escalates problems to provider, direct supervisor, or appropriate internal resource.
• Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
• Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
• Shows patients to examination rooms and prepares them for the physician.
• Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
• Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.
• Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit.
• Documents in electronic medical records (EMR) accurately and appropriately.
• Manages in basket messages in the electronic health record (EHR) under the Provider’s verbatim instructions.
• May perform front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out).
• Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed.
• Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs, and diagnostic tests, disposing of contaminated supplies, etc.
• Actively participates in ongoing training per Bon Secours Mercy Health and market recommendations.

Benefits

• Comprehensive, affordable medical, dental and vision plans.
• Prescription drug coverage.
• Flexible spending accounts.
• Life insurance w/AD&D.
• Employer contributions to retirement savings plan when eligible.
• Paid time off.
• Educational Assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED