About The Position

Mercy Health is a faith-based and patient-focused organization that aims to enhance the health and well-being of all people through exceptional patient care. The Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN) will work closely with the primary care physician to deliver excellent patient care, ensuring services are provided within the Medical Assisting scope and state guidelines. The role involves reviewing and updating health records, measuring vital signs, and preparing treatment rooms for examinations.

Requirements

  • High School Degree or GED.
  • Active Medical Assisting certification from an accredited body (CMA, RMA, CCMA, NRCMA, NCMA, etc.) or an Assessment-Based Recognition in Order Entry (ABR-OE) if unable to obtain MA certification.
  • BLS Basic Life Support certification from the American Heart Association.
  • One year of medical assistant healthcare experience (preferred, not required) or one year of clinical patient care experience for LPN.
  • Two years of clerical experience in a physician’s office (preferred, not required).

Nice To Haves

  • Possesses problem-solving skills and basic computer skills.
  • Excellent communication and interpersonal skills.
  • Ability to engage with staff and patients in a professional manner.
  • Ability to work in a fast-paced environment with a team.

Responsibilities

  • Provides excellent customer service skills by greeting patients and the community in a respectful manner.
  • Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date.
  • Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height.
  • Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed.
  • Must possess the ability to troubleshoot and resolve problems promptly.
  • Analyzes the assessment data, evaluates patient's condition, and collaborates with the provider to develop and maintain the patient's plan of care.
  • Provides education to patients, families, and staff members, in conjunction with other healthcare entities, under the direction of the provider or manager.
  • Coordinates the care of the patient with other healthcare entities according to the patient's plan of care.
  • Administers medications in a safe manner, consistent with the organization's policies and procedures as well as state requirements.

Benefits

  • Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions (when eligible).
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources, and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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