About The Position

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Are you passionate about improving our communities through high quality, convenient, and connected Occupational and Employee Health? We are seeking highly motivated and skilled professionals who share a passion for excellence in care delivery, along with a desire to join a growing service line. Apply today to learn more about joining a team that is supporting the businesses and industries in our communities! Be part of our growing organization that will deliver health and wellness to the infrastructure of Cincinnati, Ohio.

Requirements

  • High School Diploma or GED required.
  • Active Medical Assisting certification from one of the following: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), Certified Clinical Medical Assistant (CCMA), Nationally Registered Certified Medical Assistant (NCRMA), National Certified Medical Assistant (NCMA).
  • Basic Life Support (BLS) required within Ninety (90) days of hire.
  • One year of Medical Assisting experience preferred.
  • Medical Terminology and the ability to use standard office equipment.
  • Strong oral and written communication skills.
  • Ability to collaboratively work with patients, families, and teams within a high-volume environment.
  • Strong attention to details and an ability to multitask without prior instruction or direction.

Nice To Haves

  • Vocational/Technical Degree preferred.
  • Completion of an accredited Medical Assistant post-secondary education preferred.
  • Completion of externship or clinical lab training preferred.

Responsibilities

  • Under the direction of the provider, contributes to the completion of the patient's chief complaint (including but not limited to respirations, blood pressure, pulse oximetry, height, weight, and temperature) and documentation of patient needs.
  • Identifies problems in patient condition through data collection and reports them to the provider. Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
  • Under the direction of the provider, participates in planning and implementing care for patients within the scope of Medical Assisting practice. Troubleshoots issues and escalates problems to provider, direct supervisor, or appropriate internal resource.
  • Demonstrates standards of care excellence in all interactions, for both internal and external customers.
  • Float associates will float to various urgent care centers within the market as determined by leadership.
  • Maintains clinical and administrative skills to meet patient care and daily operational needs.
  • Collect patient specimens and run point of care lab tests.
  • Travel to other facilities for BSMH (Bon Secours Mercy Health) providers or adjusting work hours to meet patient care needs as directed by the manager may also be required.
  • Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner.
  • Ensures availability and proper functioning of supplies and equipment.
  • Within the Medical Assisting scope and state guidelines, administers ordered medications and/or vaccines via oral, injection, topically, or as directed.
  • Documents in EMR (Electronic Medical Record) accurately and appropriately.
  • Manages My Chart requests and incoming patient calls.
  • Manages in-basket messages under the Provider's instructions.
  • Other duties include ordering supplies, lab, and diagnostic tests, disposing of contaminated supplies, patient registration, scheduling, phone triage, cash handling, check-in/check-out and performing scribing duties as needed.
  • This position will include scheduled support working at the Front Desk as well as Medical Assisting.

Benefits

  • Comprehensive, affordable medical, dental and vision plans.
  • Prescription drug coverage.
  • Flexible spending accounts.
  • Life insurance w/AD&D.
  • Employer contributions to retirement savings plan when eligible.
  • Paid time off.
  • Educational Assistance.
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