Certified Medical Assistant(CMA)LGHP Trauma Services(Full Time)

Penn Medicine • Lancaster, PA

271d

About The Position

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Penn Medicine Lancaster General Health is hiring a Certified Medical Assistant (CMA) at LGHP Trauma Services for a full-time position in the Lancaster area. HOURS: Full - Time, Monday - Friday.

Requirements

• High school diploma or general equivalent GED is required.
• Medical Assistant Certification from an accredited institution AAMA, AMT, NHA, NCCT, RMA or NAHP.
• CPR Certification required: American Heart Association AHA Basic Life Support, formerly Healthcare Provider AHA Heart Saver MA CPR BLS certification required within 30 days of hire.
• For Regional Positions only - Valid driver's license is required.
• A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs.

Nice To Haves

• Experience in a clinical support role.
• Familiarity with electronic health records (EHR).
• Strong communication and interpersonal skills.

Responsibilities

• Provide clinical support services to patients at a provider's office under the supervision and direction of a provider and/or licensed nurse.
• Prepare patients for visits using appropriate rooming standards tool.
• Administer injections as prescribed by the provider and in accordance with practice protocol.
• Provide gross observations to the provider or licensed nurse for interpretation as necessary.
• Prepare and administer medications as prescribed by the provider and in accordance with federal and state regulations.
• Prepare and assist providers with various procedures, minor surgeries, and other exams as designated by the provider.
• Perform Point of Care Testing, including but not limited to hearing, flu, urine, and strep tests.
• Remove sutures and change dressings on wounds as necessary.
• Provide clinical advice by phone and electronic correspondence in accordance with established triage protocols.
• Authorize prescription refills as directed by the provider.
• Assist in test tracking and monitoring overdue results.
• Ensure exam rooms are adequately supplied and cleaned after each patient visit.
• Maintain and clean medical instruments and equipment after each procedure.
• Assist with proactive outreach for patients requiring preventive and chronic disease services.
• Perform care coordination activities among specialists and transitions of care to obtain all necessary patient information.
• Assist in the coordination of referrals, education, and community resources.
• Actively participate in performance improvement initiatives to improve overall patient experience and quality of care.
• Participate in daily huddles with the provider.
• Serve as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors, and colleagues.
• Handle all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.
• Travel regularly to various sites within the region to support operational needs.
• Assist at new practices and sites by mentoring and leading other team members during the initial onboarding period.
• Perform various front office responsibilities as necessary.
• Other duties as assigned.

Benefits

• Comprehensive compensation and benefits program.
• Prepaid tuition assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED