Certified Medical Assistant (CMA) - Durham Pediatrics

Duke University • Durham, NC

115d

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina. Durham Pediatrics at North Duke Street is a trusted, high-energy clinic providing expert care for newborns, children, teens, and adolescents. With a dedicated team of board-certified pediatricians, the clinic serves 16,000 patients annually, offering comprehensive services like well-child check-ups, immunizations, physicals, and in-clinic testing. Specializing in managing chronic conditions, behavioral health, and common illnesses, the clinic is committed to supporting children's health and development. Families rely on Durham Pediatrics for its exceptional care and dedication to the community.

Requirements

• Graduation from an accredited Medical Assistant program is strongly preferred.
• High school or GED graduation is required.
• Level II requires at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Level III requires at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
• BLS required.

Nice To Haves

• Strong customer service skills.
• Ability to lift heavy items and assist with transporting patients.
• Knowledge of sterile techniques and procedures.
• Familiarity with procedures for administering patient treatments.
• Understanding of sanitation, personal hygiene, and health and safety practices.
• Knowledge of infection control procedures and safety measures.
• Typing skills and knowledge of medical terminology.

Responsibilities

• Collect medical histories and monitor vital signs.
• Explain treatments to patients and prepare them for exams and procedures.
• Assist medical staff and gather/prepare lab samples.
• Conduct basic lab tests and perform EKGs.
• Remove sutures/staples and change dressings.
• Educate patients and families about care and document in records.
• Dispose of contaminated supplies and process instruments.
• Clean medical equipment and call in prescriptions.
• Prepare and give medications as instructed by the doctor.
• Handle prescription refills and perform other clinical tasks as assigned.
• Greet patients and answer calls.
• Schedule appointments and check out patients.
• Coordinate hospital admissions and lab services.
• Update medical records and complete forms.
• Manage billing tasks like receiving copays and collecting balances.
• Handle correspondence and order supplies.
• Assist with clinic activities and participate in clinic committees.

Benefits

• $7,500 Commitment Bonus for Eligible Candidates.
• Relocation Assistance (based on eligibility).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED