Certified Medical Assistant (CMA) - Durham Pediatrics

Duke Careers • NC

91d

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina. Certified Medical Assistant – Durham Pediatrics as North Duke Street. $7,500 Commitment Bonus for Eligible Candidates. Certified Medical Assistant certification is required prior to beginning position. Durham Pediatrics at North Duke Street is a trusted, high-energy clinic providing expert care for newborns, children, teens, and adolescents. With a dedicated team of board-certified pediatricians, the clinic serves 16,000 patients annually, offering comprehensive services like well-child check-ups, immunizations, physicals, and in-clinic testing. Specializing in managing chronic conditions, behavioral health, and common illnesses, the clinic is committed to supporting children’s health and development. Families rely on Durham Pediatrics for its exceptional care and dedication to the community.

Requirements

• Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required.
• Level II: Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Level III: Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Nice To Haves

• Strong customer service skills with the ability to follow both oral and written instructions.
• Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs.
• Knowledge of sterile techniques and procedures relevant to the work performed.
• Familiar with the procedures for administering both routine and special patient treatments.
• Understanding of sanitation, personal hygiene, and basic health and safety practices for clinic environments.
• Knowledge of infection control procedures and safety measures, with age-specific competency.
• Typing skills and knowledge of medical terminology (Levels II and III).
• Ability to independently seek resources and work collaboratively with others.

Responsibilities

• Collect medical histories, monitor vital signs, explain treatments to patients, and prepare them for exams and procedures.
• Assist medical staff, gather and prepare lab samples, conduct basic lab tests, perform EKGs, remove sutures/staples, change dressings, educate patients and families about care, and document in records.
• Dispose of contaminated supplies, process instruments, clean medical equipment, call in prescriptions, prepare and give medications as instructed by the doctor, and handle prescription refills.
• Perform other clinical tasks as assigned by the doctor.
• Greet patients, answer calls, schedule appointments, check out patients, and handle referral scheduling.
• Coordinate hospital admissions, lab services, and update medical records.
• Complete forms, manage billing tasks like receiving copays and collecting balances, handle correspondence, and order supplies.
• Assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees.

Benefits

• $7,500 Commitment Bonus for Eligible Candidates

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees