About the position
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina. Duke Urgent Care Croasdaile is a dynamic clinic at the forefront of accessible healthcare in Durham. Serving patients of all ages, from newborns to adults, the clinic provides expert care for minor injuries and illnesses, including sprains, fractures, respiratory infections, and allergic reactions. With a diverse team of skilled providers, including a dedicated pediatric specialist, Duke Urgent Care ensures personalized, high-quality treatment when it's needed most. Known for innovation and excellence, this trusted clinic is a cornerstone of progressive healthcare for the community.
Responsibilities
- Collect medical histories, monitor vital signs, explain treatments to patients, and prepare them for exams and procedures.
- Assist medical staff, gather and prepare lab samples, conduct basic lab tests, perform EKGs, remove sutures/staples, change dressings, educate patients and families about care, and document in records.
- Dispose of contaminated supplies, process instruments, clean medical equipment, call in prescriptions, prepare and give medications as instructed by the doctor, and handle prescription refills.
- Perform other clinical tasks as assigned by the doctor.
- Greet patients, answer calls, schedule appointments, check out patients, and handle referral scheduling.
- Coordinate hospital admissions, lab services, and update medical records.
- Complete forms, manage billing tasks like receiving copays and collecting balances, handle correspondence, and order supplies.
- Assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees.
Requirements
- Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required.
- Level II: Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
- Level III: Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Nice-to-haves
- Typing skills and knowledge of medical terminology (Levels II and III).
- Ability to independently seek resources and work collaboratively with others.
Benefits
- $7,500 Commitment Bonus for Eligible Candidates
