Certified Medical Assistant (CMA) - Cancer Center 3-2 GI/Thoracic Durham, NC

Duke University•Durham, NC

55d•Onsite

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility) Occ Summary The Medical Assistant, Certified functions as anintegral member of theinterdisciplinary healthcare team in providing d irect patient care. TheMedical Assistant, Certified performs routine adm inistrative and patientcare supportive duties in a Health System medical practice that assistmedical and/or nursing staff in the examination and treatment ofpatients and ensure the clinic/office runs smoothly. Work Performed Clinical responsibilities:The CMA takes medi cal histories and records vital signs, explainstreatment procedures to p atients, and prepares patients for examinationsand procedures.Patient ca resupport responsibilities may include assisting the medicaland nursing staff during examination and procedures, collecting andpreparing laborat ory specimens, performing basic laboratory test in theclinic/office, tak ing electrocardiograms, removing sutures/ staples,changing sterile and n on-sterile dressings, promoting patient/familyunderstanding of the educa tional content and his/her involvement in theplan of care, and documenti ng in the patient record.Other clinical support responsibilities include disposing ofcontaminated supplies, instrument processing, high level dis infectionand sterilization of medical instruments, telephoning prescript ions to apharmacy, preparing and administering medications as directed b y aphysician, and authorizing drug refills as directed. Performs othercl inical functions as delegated and supervised by the physician.Administrative responsibilities:The CMA greets patients, answers telephones, sched ules appointments toinclude arrive appointments in MaestroCare, checkout patients, andreferral scheduling; arranges for hospital admissions andla boratoryservices, updates and filespatient medical records, fills outin suranceforms, handles billing, bookkeeping to include receiving copays a ndcollections on account balances; correspondence, and ordering clinical and clerical supplies and forms. Performs other administrative dutiesasd irected.May be requested to be a liaison for clinic activities suchas Jo intCommission and falls and/or participate in clinic committees.

Requirements

Good customer service skills
Work requires the ability to understand and follow oral and writteninstructions generally acquired through a high school education andmedical assistant programming.
Heavy lifting and theability to transport stretcher and wheelchairpatients may be required.
Working knowledge of sterile techniques and special procedures that areapplicable to work performed.
Working knowledge of procedures and techniques involved in administeringroutine and special treatments to patients.
Working knowledge of sanitation, personal hygiene and basic health andsafety precautions applicablefor work in a clinic setting.
Working knowledge of infection control procedures and safety precautions.
Age specific competencies.
Daily clinic preparation process; registration, scheduling, chargeposting, order entry.
Able to document and communicate pertinentinformation
Ability to establish and maintain effective working relationships withpatients and clinicstaff
Typing skills
Medical terminology
Levels II and III -- Ability to independently seek out resources andwork collaboratively
Level I -- Graduation from accredited Medical Assistant program stronglypreferred. High school or GED graduation required.
Level II-- Graduation from a medical assistant program accredited bythe Commission on Accreditation of Allied Health Education Programs(CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES)strongly preferred. High school or GED graduation required.
Level III -- Graduation from a medical assistant program accredit ed bythe Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES)st rongly preferred. High school or GED graduation required.
Level IV -- Gra duation from a medical assistant program accredited bythe Commission on Accreditation of Allied Health Education Programs(CAAHEP) or the Accredi ting Bureau of Health Education Schools (ABHES)strongly preferred. High schoolor GED graduation required.
Level I -- No experience required.
Level II -- 1 year of clinical experience as a Medical Assistant,Certified in a clinical setting.
Level III -- 2 years of clinical experience as a Medical Assistant,Certified in a clinical setting.
Level IV -- 3 years of clinical experience as a Medical Assistant ,Certified in a clinical setting.
Note: 1 year of experience will be prov ided for an Associate degree inMedical Assisting.
General Ladder Statemen t: In addition to the education and experiencenoted, applicants must mee t all requirements set forth in the MedicalAssistant, Certified (CMA/RMA ) Ladder Program document for Levels II,III, and IV.
Level I -- Certification by AAMA, AMT, NH A-CCMA, NCMA or ARMA required.BLS required.
Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.BLS required.
Level III -- Cer tification by AAMA, AMT, NHA-CCMA, NCMA or ARMArequired. BLS required.
Level IV -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.BL S required.

Responsibilities

The CMA takes medical histories and records vital signs, explainstreatment procedures to patients, and prepares patients for examinationsand procedures.
Patient care support responsibilities may include assisting the medicaland nursing staff during examination and procedures, collecting andpreparing laboratory specimens, performing basic laboratory test in theclinic/office, taking electrocardiograms, removing sutures/ staples,changing sterile and non-sterile dressings, promoting patient/familyunderstanding of the educational content and his/her involvement in theplan of care, and documenting in the patient record.
Other clinical support responsibilities include disposing ofcontaminated supplies, instrument processing, high level disinfectionand sterilization of medical instruments, telephoning prescriptions to apharmacy, preparing and administering medications as directed by aphysician, and authorizing drug refills as directed.
Performs other clinical functions as delegated and supervised by the physician.
The CMA greets patients, answers telephones, schedules appointments toinclude arrive appointments in MaestroCare, checkout patients, andreferral scheduling; arranges for hospital admissions and laboratoryservices, updates and filespatient medical records, fills out insuranceforms, handles billing, bookkeeping to include receiving copays andcollections on account balances; correspondence, and ordering clinical and clerical supplies and forms.
Performs other administrative duties as directed.
May be requested to be a liaison for clinic activities such as JointCommission and falls and/or participate in clinic committees.