Certified Medical Assistant - Clinical Telehealth Technician

Primary Care Solutions•Alamogordo, NM

16d•Onsite

About The Position

Primary Care Solutions provides industry-leading Primary Care services to Veterans. Veteran-led and clinician-managed, we deliver compassionate, expert medical care, establishing personal bonds with our Veterans in our Community-Based Outpatient Clinics (CBOCs). We have consistently achieved high marks from the VA in our CBOCs, and we are excited to discover first-rate colleagues to join our group. We are proud to offer an environment focused on quality of life. Our clinic hours are M-F 8 to 4:30. No On-Call! No evening or weekend work! No holidays! Receive training to become a Qualified Telehealth Technician with the U.S. Department of Veterans Affairs. Duties and Responsibilities As a Certified Medical Assistant Telehealth Technician, you will be responsible for providing a friendly, welcoming, and confidential environment for our Veterans by managing real-time telehealth events, providing instructions for patients, and providing technical and administrative support for telehealth operations.

Requirements

High School Diploma/GED
Graduate of an accredited certificate program
Current and active medical assisting certification
Knowledge of computer systems including the MS Office Suite
Two years of continuous experience in clinical operations
Basic Life Support certification from American Heart Association

Responsibilities

Prepare the clinical environment, which may include both medical and telecommunication equipment to be used for clinical examination and treatment
Follow the instructions of a clinician to facilitate an effective patient encounter
Serve as an imager and clinical data manager
Save and forward telehealth clinical encounters including tasks such as capturing images, collecting data, and transmitting them electronically for clinical review
Inventory management, cleaning of clinical equipment and the care environment
Complete standardized clinical questionnaires
Monitoring and maintaining schedules of rooms, patients, technologies, clinical providers, and presenters as needed to ensure efficient telehealth operations
Interviews patients, measures vital signs, and records information in patient’s electronic medical record
Obtain medical histories from patients; verify patient information
Prepare, assist, and accurately complete all forms
Administer medications and operate diagnostic equipment
Assist providers during examinations and treatment
Take vital signs and perform all ancillary tests appropriate to skill level, certifications, and state regulations
Perform ancillary testing and tasks as ordered by the Center Medical Director (PFT, EKG, injections, audiograms, blood draws, etc.) and as certified
Collect lab Specimens from patients and submit received results to medical providers
Complete all clinical reminders
Answer and return patient telephone calls, messages, and alerts