Certified Medical Assistant / Business Assoc, Float Pool, Full Time, Day

The Valley Hospital•Paramus, NJ

2d•$22 - $28

About The Position

Position Summary (CMA) Under the direction of the physician, Charge RN or Manager performs direct clinical activities in a courteous, caring and respectful manner. These include patient intake, blood draw, pharmacy calls, EKG and any tests required by the physician. Responsible for accurately documenting in an EMR system in accordance with licensure and VMG policy and procedures. Maintains close working relationships with all practice staff to ensure proper workflow, care and treatment. (BA) Performs a variety of essential front desk activities that include greeting, registering, ensuring insurance compliance and collecting appropriate payment at time of service. Responsible for maintaining the daily patient schedule and answers all incoming calls that results in scheduling an appointment, medication refills or pass along inquiries from a clinical or billing nature, in a courteous, caring and respective manner. Coordinates with the clinical staff on any special needs or requirements and ensuring proper patient flow. Supports the Practice and professional staff as directed or requested by Practice Manager. Education High school diploma or equivalent and completion of a formal Medical Assistant program that is recognized by the State of New Jersey - Certification required. Completion of formal coursework in office management, database management or business, computer literacy

Requirements

High school diploma or equivalent and completion of a formal Medical Assistant program that is recognized by the State of New Jersey - Certification required.
Completion of formal coursework in office management, database management or business, computer literacy
Previous MA experience in a clinic, physician's office or outpatient setting preferred.
Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.
Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) required.
BCLS certification preferred upon hire, will be required.
Understanding of the operations of a medical practice preferred
Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care
Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations
Strong communication--both oral, written and presentation skills to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups
Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team
Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times'
Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations
Demonstrates behavior that is consistent with the Valley Health System's Behavioral Standards, as well as the Valley Physician Services Mission and Vision Statements
Ability to represent the organization positively at all times
Ability to respect confidentiality of private healthcare, financial and other company information at all times.
Ability to honor commitments to the job and members of the team
Ability to speak constructively about co-workers and the organization
Ability to assume responsibilities and accountability for job duties and organizational responsibilities
Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction, as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System's targets
Position may require rotating to other VMG locations from time to time when necessary

Nice To Haves

Previous MA experience in a clinic, physician's office or outpatient setting preferred.
BCLS certification preferred upon hire, will be required.
Understanding of the operations of a medical practice preferred

Responsibilities

patient intake
blood draw
pharmacy calls
EKG and any tests required by the physician
accurately documenting in an EMR system
greeting
registering
ensuring insurance compliance
collecting appropriate payment at time of service
maintaining the daily patient schedule
answers all incoming calls that results in scheduling an appointment, medication refills or pass along inquiries from a clinical or billing nature
Coordinates with the clinical staff on any special needs or requirements and ensuring proper patient flow
Supports the Practice and professional staff as directed or requested by Practice Manager

Benefits

Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
Group Term Life Insurance and AD&D(Full Time Employees)
Flexible Spending Accounts and Commuter Benefit Plans
Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
Retirement Plan
Tuition Assistance
Employee Assistance Program (EAP)
Valley Health LifeStyles Fitness Center Membership Discount
Day Care Discounts for Various Daycare Facilities