As a Medical Assistant/Allergy Tech working in an Ear, Nose, and Throat (ENT) clinic, your responsibilities typically involve a combination of administrative and clinical tasks. Here's a detailed job description: Administrative Duties: Patient Scheduling: Schedule patient appointments, surgeries, and follow-up visits, ensuring efficient use of time slots and coordination with other staff members. Patient Registration: Greet patients, collect demographic and insurance information, and update electronic medical records (EMRs) accurately. Insurance Verification: Verify patient insurance coverage, obtain authorizations for procedures or tests, and assist patients with insurance-related inquiries. Medical Records Management: Maintain organized and up-to-date medical records, including filing, scanning, and retrieving documents as needed. Billing and Coding: Assist with billing processes, including coding procedures and services accurately to ensure proper reimbursement. Supply Management: Monitor inventory levels of medical and office supplies, restock as needed, and coordinate supply orders with the administrative team. Communication: Facilitate communication between patients, physicians, and other healthcare providers, both in person and over the phone. Clinical Duties: Patient Preparation: Escort patients to examination rooms, obtain vital signs (blood pressure, pulse, temperature), and prepare patients for procedures or examinations. Allergy Testing: Perform allergy skin testing, including prick tests and intradermal tests, and interpret results under the supervision of a physician. Immunotherapy Administration: Administer allergy immunotherapy injections according to physician orders, following established protocols and safety guidelines. Patient Education: Educate patients about allergy triggers, avoidance strategies, medication usage, and the purpose of allergy testing and immunotherapy. Assist with Procedures: Assist physicians during ENT procedures, such as ear irrigation, nasal endoscopy, or throat examinations, by providing support and maintaining a sterile environment. Documentation: Document patient assessments, procedures performed, and treatment plans accurately in EMRs, ensuring compliance with regulatory standards and clinic protocols. Safety and Infection Control: Adhere to infection control protocols, maintain cleanliness and sterilization of equipment, and promote a safe environment for patients and staff.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED